Crew Member

Crew Member

Harlow Full-Time No home office possible
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Five Guys

At a Glance

  • Tasks: Serve customers, cook burgers and fries, and maintain restaurant cleanliness.
  • Company: Join Five Guys, a family-run burger restaurant known for quality food since 1986.
  • Benefits: Enjoy flexible hours, paid breaks, free meals, and access to Wagestream for financial wellbeing.
  • Other info: Participate in fun team events and competitions while earning rewards!
  • Why this job: Build a career with us; over 70% of managers started as Crew Members!
  • Qualifications: No specific qualifications needed; just bring your enthusiasm and teamwork spirit.
  • Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what were famous for!
  • We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard.
  • You\’ll need communicate and work together as a team to get the job done.
  • To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new! Meaning we can offer contracted hours to suit you – No 0-hour contracts here!
  • INCREDIBLE CAREERS WITH FIVE GUYS

  • If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us.
  • Over 70% of our managers have been internally promoted with many joining as a Crew Member.
  • Five Guys isn\’t just a job – it can be a career!

    Quality Food

  • Customer Service
  • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity

    £11.00-12.00 per hour

  • Permanent
  • Part-time
  • 17 hours ago
  • Crew MemberBurgers & Fries and Incredible Careers! We\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\’ve stuck to the same \’perfect and serve\’ philosophy since our family business began in 1986.In every restaurant, you\’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you\’re making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.YOUR PAY

  • Under 18: £11 – £12 per hour depending on where you are located
  • 18 and over: £12.40 – £13.45 per hour depending on where you are located
  • REWARDS

  • Earn As You Learn – increase your hourly rate by up to 40p
  • Secret Shopper – a bonus which can add up to £1 per hour
  • Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
  • Paid breaks
  • Free meal on shift
  • 28 days paid holiday (pro-rata if you\’re part-time
  • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
  • OTHER AWESOME PERKS

  • Days out and social events
  • Team competitions – \”Fry Cup\” and \”Olympics\”
  • Crew member of the month and quarter
  • Enhanced Maternity & Paternity Leave
  • Five Guys Perks – employee discount program
  • Awesome Five Guys Merch
  • Pension scheme
  • Development opportunities to grow a career with us!

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Crew Member employer: Five Guys

Five Guys is an exceptional employer that prioritises the growth and development of its Crew Members, offering a supportive work environment where over 70% of managers are promoted from within. With competitive pay, flexible contracted hours, and a strong emphasis on teamwork and customer service, employees enjoy a vibrant culture filled with fun events and rewards, making it more than just a job but a pathway to a fulfilling career in the food industry.
Five Guys

Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Crew Member

Tip Number 1

Familiarise yourself with Five Guys' values and culture. Show enthusiasm for their commitment to quality food and excellent customer service during your interactions, as this will demonstrate that you align with their mission.

Tip Number 2

Be prepared to discuss your teamwork skills. Since the role requires collaboration across various stations, think of examples from your past experiences where you successfully worked as part of a team to achieve a common goal.

Tip Number 3

Show your willingness to learn and grow within the company. Mention any ambitions you have for career development, as Five Guys promotes from within and values employees who are eager to advance.

Tip Number 4

Demonstrate your passion for food and customer service. Share any relevant experiences or personal anecdotes that highlight your dedication to providing great service and your love for burgers and fries!

We think you need these skills to ace Crew Member

Customer Service Skills
Teamwork
Communication Skills
Time Management
Adaptability
Attention to Detail
Ability to Work in a Fast-Paced Environment
Problem-Solving Skills
Basic Food Preparation Skills
Cash Handling Skills
Positive Attitude
Work Ethic
Multitasking Abilities

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand what being a Crew Member at Five Guys entails. Familiarise yourself with their values and the importance of customer service in delivering quality food.

Tailor Your CV: Highlight any previous experience in customer service or fast-paced environments. Emphasise your ability to work as part of a team and your enthusiasm for delivering excellent service.

Craft a Strong Cover Letter: In your cover letter, express your passion for food and customer service. Mention why you want to work at Five Guys specifically and how you align with their values of being competitive, enthusiastic, and having integrity.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Five Guys

Show Your Passion for Customer Service

Five Guys is all about delivering excellent customer service, so make sure to express your enthusiasm for helping customers. Share any previous experiences where you went above and beyond to ensure a great experience for someone.

Demonstrate Teamwork Skills

As a Crew Member, you'll be working closely with others. Highlight your ability to communicate effectively and work as part of a team. You could mention specific examples of how you've collaborated with colleagues in the past.

Be Ready to Discuss Flexibility

The role requires you to work on various stations, from the till to the grill. Be prepared to discuss your willingness to adapt and learn different tasks. This shows that you're ready to contribute wherever needed.

Emphasise Your Work Ethic

Five Guys values hard work and integrity. Make sure to convey your strong work ethic during the interview. You can share stories about times when you took initiative or worked diligently to achieve a goal.

Crew Member
Five Guys
Location: Harlow
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