Crew Member

Crew Member

Basingstoke Full-Time No home office possible
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Five Guys

At a Glance

  • Tasks: Serve customers, cook burgers, and prepare fries in a fast-paced environment.
  • Company: Join Five Guys, a renowned burger chain known for quality food and exceptional service.
  • Benefits: Earn as you learn, enjoy paid breaks, free meals, and 28 days holiday.
  • Why this job: Be part of a fun team with competitions and opportunities for career growth.
  • Qualifications: Enthusiasm for people and quality food; no prior experience needed.
  • Other info: Flexible hours available; many managers started as Crew Members.

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In every restaurant, you’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you\’re making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.

YOUR PAY

  • Under 18: £11 – £12 per hour depending on where you are located
  • 18 and over: £12.40 – £13.45 per hour depending on where you are located
  • REWARDS

  • Earn As You Learn – increase your hourly rate by up to 40p
  • Secret Shopper – a bonus which can add up to £1 per hour
  • Long service Love2Shop voucher reward – 5 years £, 10 years £1,
  • Paid breaks
  • Free meal on shift
  • 28 days paid holiday (pro-rata if you\’re part-time
  • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
  • OTHER AWESOME PERKS

  • Days out and social events
  • Team competitions – “Fry Cup” and “Olympics”
  • Crew member of the month and quarter
  • Enhanced Maternity & Paternity Leave
  • Five Guys Perks – employee discount program
  • Awesome Five Guys Merch
  • Pension scheme
  • Development opportunities to grow a career with us!
  • YOU\’LL BE ENTHUSIASTIC ABOUT

  • People
  • Quality Food
  • Customer Service
  • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
  • WHAT YOU\’LL BE DOING

  • Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what were famous for!
  • We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard.
  • You’ll need communicate and work together as a team to get the job done.
  • To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new! Meaning we can offer contracted hours to suit you – No 0-hour contracts here!
  • INCREDIBLE CAREERS WITH FIVE GUYS

  • If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us.
  • Over 70% of our managers have been internally promoted with many joining as a Crew Member.
  • Five Guys isn’t just a job – it can be a career!
  • Crew Member employer: Five Guys

    At Five Guys, we pride ourselves on being an exceptional employer that values our Crew Members as the heart of our business. With a vibrant work culture that encourages teamwork and personal growth, we offer competitive pay, generous rewards, and numerous opportunities for career advancement, including the chance to rise from Crew Member to management. Located in a dynamic environment, our team enjoys fun social events, employee discounts, and a supportive atmosphere that makes every shift enjoyable and fulfilling.
    Five Guys

    Contact Detail:

    Five Guys Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Crew Member

    Tip Number 1

    Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during an interview, expressing your passion for helping others can set you apart from other candidates.

    Tip Number 2

    Familiarise yourself with Five Guys' menu and values before applying. Being knowledgeable about their offerings and demonstrating how you align with their core values can impress hiring managers.

    Tip Number 3

    Highlight any previous experience in fast-paced environments. If you've worked in similar roles before, be ready to discuss how you managed tasks efficiently while maintaining high standards of service.

    Tip Number 4

    Network with current or former Five Guys employees if possible. They can provide insights into the company culture and what it takes to succeed as a Crew Member, which can be invaluable during your application process.

    We think you need these skills to ace Crew Member

    Customer Service Skills
    Teamwork
    Communication Skills
    Time Management
    Attention to Detail
    Adaptability
    Multitasking
    Problem-Solving Skills
    Basic Food Preparation
    Cash Handling
    Positive Attitude
    Work Ethic
    Ability to Work Under Pressure
    Enthusiasm for Food

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand what being a Crew Member at Five Guys entails. Familiarise yourself with their values and the specific responsibilities mentioned in the job description.

    Tailor Your CV: Highlight any previous experience in customer service or food preparation. Use keywords from the job description to demonstrate that you are a good fit for the role.

    Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Five Guys and how your skills align with their values of quality and customer service.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Five Guys

    Show Your Enthusiasm

    Five Guys values passion for customer service and quality food. Make sure to express your enthusiasm for the role and share any relevant experiences that highlight your love for working with people and delivering great service.

    Demonstrate Teamwork Skills

    As a Crew Member, you'll be working closely with others. Be prepared to discuss examples of how you've successfully collaborated in a team environment, whether in previous jobs, school projects, or extracurricular activities.

    Know the Brand

    Familiarise yourself with Five Guys' menu and values before the interview. Showing that you understand their commitment to quality and customer satisfaction will demonstrate your genuine interest in the company.

    Prepare for Scenario Questions

    Expect questions about how you would handle specific situations, such as dealing with a difficult customer or managing multiple tasks at once. Think through your responses in advance to showcase your problem-solving skills and ability to thrive in a fast-paced environment.

    Crew Member
    Five Guys
    Location: Basingstoke
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