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- Tasks: Lead a dynamic team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join the family-run Five Guys, known for its fresh ingredients and vibrant culture.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days of holiday.
- Why this job: Kickstart your career in a fun environment with real growth opportunities.
- Qualifications: Hands-on leadership skills and a passion for customer service.
- Other info: Participate in exciting team events and access wellbeing support.
The predicted salary is between 27000 - 42000 £ per year.
We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since 1986, our family business has followed a 'perfect and serve' philosophy. In every restaurant, you’ll find talented Assistant Managers who work with the General Manager and share responsibility for the restaurant’s results. They lead, inspire and coach the team to ensure profitability, optimise sales opportunities, and deliver an excellent level of customer service. Our Assistant Managers demonstrate leadership, coaching and direction while bringing our values to life for their team and our customers.
Responsibilities
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun
- Ensuring every customer is delighted with their order and their Five Guys experience — you will deal with complaints promptly in an open and honest way
- Leading from the front, you will be hands on working with the team on the line and on the floor with customers
- Responsible for supporting your General Manager and delivering store results
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Running smooth day-to-day operations, thinking about long-term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
As an Assistant Manager you’ll be enthusiastic about Perfect Burgers and Fries.
Our values: Competitive, Enthusiastic, Family, Get It Done and Integrity
People — Experienced hands-on leadership skills
Customer service
Incredible careers with Five Guys
If you are ambitious and want to grow — we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager — leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn’t just a job — it can be a career!
Benefits:
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to 2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward — 5 years 500, 10 years 1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Other awesome perks
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions — Fry Cup and Olympics
- Five Guys Perks — employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
Assistant Manager - Crawley employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Crawley
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled a tough situation. Be ready to share these experiences during your interview to demonstrate your hands-on leadership skills.
✨Tip Number 3
Show your enthusiasm for burgers and fries! Talk about your passion for food and customer service. This will resonate with the hiring team and show that you’re a perfect fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to express your appreciation and keep yourself fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager - Crawley
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for burgers and fries and what makes you a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight your leadership skills and customer service experience. Mention specific examples of how you've inspired or coached a team in the past — we love hearing about your successes!
Show Your Passion: Express your love for the Five Guys values and how they resonate with you. Whether it’s being competitive or having integrity, share how these values have influenced your work ethic and approach to customer service.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our awesome team at Five Guys!
How to prepare for a job interview at Five Guys
✨Know the Brand Inside Out
Before your interview, make sure you know everything about the restaurant's philosophy and values. Familiarise yourself with their 'perfect and serve' approach and be ready to discuss how you can embody these values as an Assistant Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you inspired or coached others, especially in a fast-paced environment. This will demonstrate your hands-on leadership style that aligns with what they’re looking for.
✨Customer Service is Key
Be ready to talk about your experience in delivering exceptional customer service. Share specific instances where you turned a negative experience into a positive one, as this shows you can handle complaints effectively and keep customers happy.
✨Discuss Profitability and Cost Control
Since you'll have ownership of P&L, come prepared to discuss how you've driven sales and controlled costs in previous roles. Highlight any strategies you've implemented that resulted in improved profitability, as this will resonate well with the interviewers.
