At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days of holiday.
- Other info: Great career growth opportunities with training and development support.
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: Hands-on leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we have maintained our 'perfect and serve' philosophy. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting, you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district.
You will be accountable for the store's day-to-day operations and results. This includes leading, inspiring, and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities, and provides an excellent level of customer service. Our Bench General Managers are our brand ambassadors, ensuring we deliver exceptional customer service while demonstrating leadership, coaching, and direction. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead, and Stevenage stores.
REWARDS- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - £500 for 5 years, £1,000 for 10 years
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries, and shakes while on shift
- Private medical via Vitality
- Life assurance
- Access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills, and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team while supporting the delivery of perfect burgers and fries
- Leading from the front, being hands-on at times, working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, driving sales while controlling costs
- Ensuring smooth day-to-day operations and thinking about long-term planning
- Spotting potential and developing your team to ensure a strong talent pipeline
- Driving the Five Guys culture by always role modelling our values
- Creating an awesome working environment where people are happy to come to work and have fun
- Responsible for reward and recognition
- Demonstrating close attention to detail
- Perfect Burgers and Fries
- Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
- People - Experienced hands-on leadership skills
- Customer service
- Having your people's development at heart
Your next step could be taking on a higher volume store, New Store opening, Area Trainer, District Manager, or a role in the Support Office. Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us.
Store Ops Leader: Bench GM for Growth & Profit in Codicote employer: Five Guys
At Five Guys, we pride ourselves on being more than just a burger restaurant; we are a family that values our employees and their growth. With a vibrant work culture that encourages teamwork and personal development, our Bench General Managers enjoy competitive rewards, including a generous bonus scheme, extensive holiday, and opportunities for career advancement. Located in the heart of St Albans, Hemel Hempstead, and Stevenage, we offer a dynamic environment where you can thrive while delivering exceptional customer service and perfecting our beloved burgers and fries.
StudySmarter Expert Advice🤫
We think this is how you could land Store Ops Leader: Bench GM for Growth & Profit in Codicote
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and how you can fit in as a Bench General Manager.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired or coached a team. Be ready to share these experiences during your interview to show you're the perfect fit for leading the crew.
✨Tip Number 3
Show your passion for burgers and fries! Talk about your love for the food industry and how you can contribute to delivering that 'perfect and serve' philosophy. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Five Guys family and ready to take on the challenge!
We think you need these skills to ace Store Ops Leader: Bench GM for Growth & Profit in Codicote
Some tips for your application 🫡
Show Your Passion for Burgers and Fries:When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best food and service.
Highlight Your Leadership Skills:As a Bench General Manager, you'll be leading a team, so make sure to showcase your hands-on leadership experience. Share examples of how you've inspired and coached others in previous roles to create a positive working environment.
Be Specific About Your Achievements:Don’t just say you’ve driven sales or improved customer service; give us the numbers! Mention specific achievements that demonstrate your ability to manage P&L and optimise sales opportunities effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Five Guys
✨Know the Brand Inside Out
Before your interview, make sure you understand Five Guys' philosophy and values. Familiarise yourself with their commitment to quality ingredients and customer service. This will help you demonstrate your alignment with their culture and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Bench General Manager, you'll need to inspire and coach your team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight how you can bring out the best in others while maintaining a fun and productive work environment.
✨Be Ready to Discuss Profitability
Since you'll be accountable for the store's P&L, brush up on your financial knowledge. Be prepared to discuss how you've driven sales and controlled costs in previous roles. This shows that you understand the business side of running a restaurant and are ready to take ownership.
✨Demonstrate Your Customer Service Passion
Five Guys prides itself on excellent customer service. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to illustrate your commitment to creating a positive experience for guests and how you can instil this in your team.
