At a Glance
- Tasks: Lead quality standards for protein across our supply chain and ensure top-notch product quality.
- Company: Join a family-run burger restaurant with a passion for fresh ingredients since 1986.
- Benefits: Enjoy a generous bonus, pension scheme, and perks like discounts and wellbeing support.
- Other info: Dynamic role with opportunities for travel and career growth in a supportive environment.
- Why this job: Make a real impact on food quality while travelling across Europe and building strong supplier relationships.
- Qualifications: Experience in the meat industry and strong problem-solving skills are essential.
The predicted salary is between 40000 - 50000 € per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic, we're competitive and we just get it done - whatever the challenge.
We are looking for a hands-on Technical & Quality Manager to lead technical standards and product quality across our supply chain, from suppliers through to restaurants across all JV territories. This role has a strong protein focus, so experience in the meat industry is ideal. You will be the go-to technical partner for protein, owning supplier quality performance, finished goods standards, food safety, compliance and continuous improvement. You will spend time on-site with suppliers and in restaurants, building strong relationships and driving consistent execution to the standards our customers expect.
WHAT YOU'LL BE RESPONSIBLE FOR:
- Own and continuously improve our Supplier Quality Management system, including onboarding suppliers, managing specifications, approving labels and maintaining finished goods standards.
- Act as the technical lead and subject matter expert for protein, ensuring standards, safety and quality are consistently met.
- Support Procurement with the technical integrity of new supplier integration and supply base improvements.
- Create and document clear procedures and ways of working with stakeholders across all territories.
- Monitor supplier quality performance, reduce non-compliance and lead improvement projects that strengthen safety and quality outcomes.
- Partner with Operations and restaurants to resolve product quality issues, including daily management of Product Issue Forms.
- Set and maintain achievable quality standards with suppliers aligned to finished goods expectations and in-store execution.
- Lead store calibrations and product testing, driving corrective action with suppliers where standards are not met.
- Investigate and manage quality issues at distribution centres and supplier sites using root cause analysis and corrective actions.
- Ensure label compliance in each country of operation and maintain accurate allergen, ingredient and nutritional information.
- Stay up to date on relevant legislation and identify risks and opportunities.
- Maintain an effective TACCP system, identifying technical risks and strengthening supply chain security and sustainability.
- Support technical projects, customer complaint investigations and provide cover for the wider team.
WHAT WE'RE LOOKING FOR:
- Strong technical and quality experience within the meat industry or protein supply chain.
- Experience managing supplier performance, audits and finished goods standards.
- Confident working across Procurement, Supply Chain, Operations and suppliers.
- Strong problem-solving skills with experience of root cause analysis and corrective actions.
- Solid knowledge of food safety, labelling and allergen compliance.
- Comfortable owning standards and driving continuous improvement.
- Strong relationship builder who can influence suppliers and internal teams.
- Flexible and open to travel across territories.
WHY JOIN US
You will play a key role in protecting and elevating our core product standards, with a particular focus on protein, helping ensure quality and consistency from source to store.
TRAVEL
This role supports all JV territories and will involve regular travel across the UK, France, Spain and Germany.
OUR REWARDS AND BENEFITS
- A generous annual bonus based on business performance.
- Pension scheme.
- Enhanced Maternity and Paternity leave.
- Electric car salary sacrifice scheme.
- Long service rewards after 5 and 10 years with Five Guys.
- Five Guys Perks & discounts.
- Invite to our annual General Managers conference - this year we celebrated in Lisbon!
- Life assurance.
- Private medical via Vitality.
- Wellbeing support.
Supplier Technical Manager (Protein) in City of Westminster employer: Five Guys
At Five Guys, we pride ourselves on our family-oriented culture and commitment to quality, making us an exceptional employer for those passionate about food safety and technical excellence. As a Supplier Technical Manager, you will have the opportunity to lead quality initiatives across our supply chain while enjoying a supportive work environment that values integrity and continuous improvement. With generous benefits, including a performance-based bonus and opportunities for travel across Europe, you'll be part of a team that not only serves delicious burgers but also fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Technical Manager (Protein) in City of Westminster
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and what makes them tick. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely excited about being part of their burger-loving family.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus when applying through our website.
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience in the meat industry aligns with their needs. Practice your answers, focusing on your problem-solving skills and how you’ve driven quality improvements in the past.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role!
We think you need these skills to ace Supplier Technical Manager (Protein) in City of Westminster
Some tips for your application 🫡
Show Your Passion for Quality:When you're writing your application, let your enthusiasm for quality and standards shine through. We love candidates who are as passionate about food safety and supplier performance as we are!
Tailor Your Experience:Make sure to highlight your experience in the meat industry or protein supply chain. We want to see how your background aligns with our needs, so don’t be shy about showcasing relevant skills and achievements.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Five Guys!
How to prepare for a job interview at Five Guys
✨Know Your Protein Inside Out
Make sure you brush up on your knowledge of the meat industry and protein supply chain. Be ready to discuss specific standards, safety protocols, and quality measures you've implemented in previous roles. This will show that you're not just familiar with the basics but are genuinely passionate about maintaining high-quality standards.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled quality issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly demonstrate your strong problem-solving skills and your ability to conduct root cause analysis effectively.
✨Build Relationships, Even in the Interview
Since this role involves a lot of collaboration with suppliers and internal teams, think about how you can showcase your relationship-building skills during the interview. Share stories where you successfully influenced stakeholders or resolved conflicts, highlighting your interpersonal skills.
✨Stay Updated on Regulations
Familiarise yourself with the latest food safety legislation and allergen compliance requirements relevant to the territories you'll be working in. Being able to discuss current trends and regulations will demonstrate your commitment to continuous improvement and your proactive approach to managing supplier quality.
