At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive salary, bonuses, free meals, and 33 days paid holiday.
- Why this job: Be part of a fun, dynamic environment where you can grow your career.
- Qualifications: Hands-on leadership skills and a passion for customer service.
- Other info: Opportunities for career advancement and exciting team events await!
The predicted salary is between 30000 - 42000 £ per year.
We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we have adhered to the same 'perfect and serve' philosophy. In every restaurant, you will find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes leading, inspiring, and coaching the teams to ensure the restaurant delivers profitability and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers demonstrate leadership, coaching, and direction while bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries, and shakes while on shift
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions - "Fry Cup" and "Olympics"
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an "above and beyond" experience for your team while creating an awesome working environment where people are happy to come to work and have fun
- Ensuring every customer is delighted with their order and their Five Guys experience - you will deal with complaints promptly in an open and honest way
- Leading from the front, you will be hands-on working with the team on the line and on the floor with customers
- Responsible for supporting your General Manager and delivering store results
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Running smooth day-to-day operations, thinking about long-term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done, and Integrity
- People - Experienced hands-on leadership skills
- Customer service
If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager, leading to a future as an Area Trainer, District Manager, or a role in the Support Office. Five Guys isn’t just a job - it can be a career!
Assistant Manager in Canterbury employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Canterbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and how you can fit in as an Assistant Manager.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired or coached a team. Be ready to share these experiences during your interview to show you're the perfect fit for leading the crew.
✨Tip Number 3
Show your passion for burgers and fries! Talk about your love for great food and customer service. This enthusiasm will resonate with the hiring team and show that you’re genuinely excited about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Five Guys family!
We think you need these skills to ace Assistant Manager in Canterbury
Some tips for your application 🫡
Show Your Passion for Burgers: When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best burger experience.
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so make sure to showcase your hands-on leadership experience. Share examples of how you've inspired and coached others in previous roles – we love to see that!
Be Customer-Centric: We pride ourselves on excellent customer service, so in your application, mention any experiences where you went above and beyond for customers. This will show us that you understand our values and are ready to deliver an awesome experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our Five Guys family!
How to prepare for a job interview at Five Guys
✨Know Your Burgers and Fries
Before heading into the interview, brush up on the restaurant's menu and their commitment to quality. Being able to discuss the importance of fresh ingredients and how they contribute to customer satisfaction will show your passion for the brand.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated and coached others. Highlighting your hands-on leadership style will resonate well with the interviewers.
✨Emphasise Customer Service Excellence
Be ready to discuss how you would handle customer complaints and ensure every guest leaves happy. Share specific instances where you've gone above and beyond to create a positive experience for customers.
✨Align with Their Values
Familiarise yourself with the company's core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. During the interview, weave these values into your responses to demonstrate that you're a great cultural fit for the team.