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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy bonuses, paid holidays, free food, and a supportive work environment.
- Why this job: Be part of a fun team and make a real impact on customers' experiences.
- Qualifications: Hands-on leadership skills and a passion for customer service.
- Other info: Great career progression opportunities and awesome team events await you!
The predicted salary is between 24000 - 36000 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
Responsibilities
- Act as a leader, instructor, and coach for Shift Managers and Crew, sharing responsibility for the success of the restaurant’s results.
- Support delivery of perfect burgers and fries, while ensuring an excellent level of customer service.
- Provide an above and beyond experience for your team, creating an awesome working environment where people are happy to come to work and have fun.
- Ensure every customer is delighted with their order and your Five Guys experience – deal with complaints promptly in an open and honest way.
- Lead from the front, working hands-on with the team on the line and on the floor with customers.
- Support the General Manager and deliver store results, owning the P&L and driving sales while controlling costs.
- Run smooth day-to-day operations, thinking about long-term plans.
- Always lead with the values and develop the team to ensure a strong talent pipeline.
Qualities & Skills
- Competitive, Enthusiastic, Family, Get It Done and Integrity
- Experienced hands-on leadership skills
- Customer service
Rewards
- Achievable bonus scheme worth up to 15% of annual salary
- Additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Stream – the financial wellbeing app with simple-to-use, flexible benefits built around your pay
Other Awesome Perks
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions – Fry Cup and Olympics
- Five Guys Perks – employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us (Apprenticeships to gain recognised qualifications)
- Enhanced Maternity & Paternity Leave
- Pension scheme
Career Progression
If you are ambitious and want to grow, you can progress to a Deputy General Manager or General Manager, leading to a future as an Area Trainer, District Manager or a role in the Support Office.
Location: Assistant Manager • Broadfield, England, GB
Assistant Manager in Broadfield employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Broadfield
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership skills! Since the role is all about leading a team, think of examples from your past experiences where you've successfully motivated others. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've handled difficult situations with customers in the past. Highlight your ability to create a positive experience, just like they do at Five Guys.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Five Guys family right from the start!
We think you need these skills to ace Assistant Manager in Broadfield
Some tips for your application 🫡
Show Your Passion for Burgers: When you're writing your application, let your love for burgers and customer service shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering an amazing experience for our customers.
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so make sure to showcase any previous leadership experience. Share examples of how you've motivated others or handled challenges in a team setting – we love to see that!
Be Authentic and Honest: We value integrity and honesty, so don’t be afraid to be yourself in your application. If you’ve faced challenges, share how you dealt with them. Authenticity goes a long way in helping us get to know the real you!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s straightforward and ensures your application lands right where it needs to be. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Five Guys
✨Know the Company Inside Out
Before your interview, make sure you know all about the burger restaurant's history, values, and what makes their burgers and fries special. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your hands-on approach and ability to create a positive work environment. Be ready to discuss how you handle challenges and motivate others.
✨Customer Service is Key
Since customer satisfaction is crucial, think of specific instances where you've gone above and beyond for customers. Highlight your problem-solving skills and how you deal with complaints, as this will demonstrate your commitment to delivering an excellent experience.
✨Be Ready to Discuss Financial Acumen
Understanding P&L and driving sales are part of the role. Brush up on basic financial concepts and be prepared to discuss how you've contributed to cost control and revenue growth in previous positions. This will show that you're not just a people person but also business-savvy.