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- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality.
- Benefits: Enjoy bonuses, paid holidays, free food, and career development opportunities.
- Why this job: Be part of a fun environment where you can grow your career and make customers happy.
- Qualifications: Enthusiasm for customer service and leadership skills are essential.
- Other info: Participate in team competitions and enjoy social events!
The predicted salary is between 24000 - 36000 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we have stuck to the same 'perfect and serve' philosophy.
In every restaurant, you will find talented Shift Managers who are responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers demonstrate leadership, coaching, and direction to the team, bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries, and shakes while on shift
- Life assurance
- Access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A SHIFT MANAGER YOU'LL BE
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun!
- Ensuring every customer is delighted with their order and their Five Guys experience - dealing with complaints promptly in an open and honest way
- Ensuring that each shift runs as smoothly as possible and that our values form part of your shift management
- Leading from the front, being hands-on most of the time, working on the line and dining area
AS A SHIFT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done, and Integrity
- People - Leading from the front and being hands-on
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn’t just a job - it can be a career.
Shift Manager in Blackley employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Blackley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! As a Shift Manager, you'll need to demonstrate your ability to lead a team. Think of examples from your past experiences where you've successfully managed a group or resolved conflicts, and be ready to share those stories during your interview.
✨Tip Number 3
Show your enthusiasm for burgers and fries! When you apply through our website, let your passion for food shine through. Talk about your favourite burger combinations or what makes a perfect fry – it’ll show you’re a great fit for the Five Guys vibe!
✨Tip Number 4
Be prepared to think on your feet! During the interview, you might face some situational questions. Practice how you'd handle customer complaints or ensure quality control during busy shifts. This will demonstrate your problem-solving skills and readiness to keep things running smoothly.
We think you need these skills to ace Shift Manager in Blackley
Some tips for your application 🫡
Show Your Passion for Burgers and Fries: When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best burger experience possible.
Highlight Your Leadership Skills: As a Shift Manager, you'll be leading the team, so make sure to showcase any previous leadership experience. Talk about how you've motivated others or handled challenges in a team setting – we love to see that!
Be Authentic and Honest: We value integrity, so don’t be afraid to be yourself in your application. Share your real experiences and how they align with our values. Authenticity goes a long way in making a great impression!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the easiest way for us to see your application and get you one step closer to joining our Five Guys family!
How to prepare for a job interview at Five Guys
✨Know Your Burgers and Fries
Before the interview, brush up on Five Guys' menu and their commitment to quality. Being able to discuss their philosophy of using fresh ingredients and how it impacts customer satisfaction will show your enthusiasm for the role.
✨Demonstrate Leadership Skills
Prepare examples from your past experiences where you successfully led a team or handled a challenging situation. Highlight how you can create a positive working environment and ensure that every shift runs smoothly.
✨Emphasise Customer Service
Think of specific instances where you went above and beyond for a customer. Be ready to explain how you would handle complaints and ensure every customer leaves happier than when they arrived, aligning with Five Guys' values.
✨Show Your Enthusiasm for Growth
Express your ambition and desire to grow within the company. Discuss how you see yourself progressing from Shift Manager to Assistant Manager, and how you can contribute to the team’s success while developing your career.