Bench General Manager

Bench General Manager

Norwich Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Five Guys

At a Glance

  • Tasks: Lead a team to deliver perfect burgers and fries while managing daily operations.
  • Company: Join Five Guys, a family-run burger restaurant known for its fresh ingredients and fun culture.
  • Benefits: Enjoy 33 days paid holiday, free meals, bonuses, and flexible financial wellbeing options.
  • Why this job: Be part of a vibrant team that values integrity, enthusiasm, and personal development.
  • Qualifications: Experience in hands-on leadership and a passion for customer service is essential.
  • Other info: Opportunities for career growth into higher roles or new store openings await ambitious candidates.

The predicted salary is between 36000 - 60000 £ per year.

We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We have stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we are still just as much a family as we always have been. We have tons of integrity, we are enthusiastic, we are competitive and we just get it done - whatever the challenge.

REWARDS

  • An achievable 20% bonus scheme - paid quarterly
  • An additional Secret Shopper bonus worth up to £2,000
  • High Performer Awards and Bonuses
  • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
  • 33 Days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • Private medical via Vitality
  • Life assurance
  • All employees get access to Wagestream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay.

OTHER AWESOME PERKS

  • Days out and social events
  • Invite to the annual General Manager conference
  • Team competitions - Fry Cup and Olympics
  • Five Guys Perks - employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us!
  • Enhanced Maternity & Paternity Leave
  • Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

  • Perfect Burgers and Fries
  • Our values: Competitive, Enthusiastic, Family, Get It Done and Integrity
  • People - Experienced hands-on leadership skills
  • Customer service
  • Having your people's development at heart

WHAT YOU'LL BE DOING

  • Expected to lead from the front and work shoulder to shoulder with crew and managers.
  • Developing, leading and managing the store team while supporting the delivery of perfect burgers and fries.
  • Demonstrate close attention to detail.
  • Creating an awesome working environment where people are happy to come to work and have fun.
  • Responsible for reward and recognition.
  • You will be accountable for all aspects of your store including the day-to-day operations and long-term planning.
  • Drive the Five Guys culture by always role modelling our values.
  • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs.
  • Spotting potential and developing your team to ensure there is a strong talent pipeline.

INCREDIBLE CAREERS WITH FIVE GUYS

Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.

Bench General Manager employer: Five Guys

At Five Guys, we pride ourselves on being more than just a burger restaurant; we are a family that values integrity, enthusiasm, and competition. Our vibrant work culture fosters personal growth and development, offering numerous opportunities for career advancement alongside generous benefits such as a 20% bonus scheme, private medical insurance, and access to wellbeing support. Join us in creating an enjoyable working environment where you can thrive while serving the perfect burgers and fries.
Five Guys

Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bench General Manager

✨Tip Number 1

Familiarise yourself with the Five Guys culture and values. Understanding their emphasis on integrity, enthusiasm, and teamwork will help you align your approach during interviews and discussions.

✨Tip Number 2

Showcase your hands-on leadership experience. Be prepared to share specific examples of how you've successfully led teams in a fast-paced environment, as this is crucial for the Bench General Manager role.

✨Tip Number 3

Demonstrate your passion for customer service. Highlight any initiatives you've implemented that improved customer satisfaction or team morale, as this aligns with their focus on creating an awesome working environment.

✨Tip Number 4

Prepare to discuss your experience with P&L management. Being able to articulate how you've driven sales while controlling costs will be key in showcasing your suitability for the role.

We think you need these skills to ace Bench General Manager

Leadership Skills
Customer Service Excellence
Team Development
Operational Management
Attention to Detail
Financial Acumen
Sales Strategy
Cost Control
Communication Skills
Problem-Solving Skills
Motivational Skills
Conflict Resolution
Time Management
Adaptability
Employee Engagement

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with Five Guys' values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Reflect these values in your application to show you align with their culture.

Tailor Your CV: Highlight your leadership experience and customer service skills in your CV. Use specific examples that demonstrate your ability to manage a team and drive sales while maintaining high standards.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food industry and your enthusiasm for the role. Mention how your previous experiences have prepared you for the challenges of being a General Manager.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.

How to prepare for a job interview at Five Guys

✨Show Your Passion for Burgers and Fries

Make sure to express your enthusiasm for the food industry, particularly for burgers and fries. Share any personal experiences or favourite dishes that relate to the brand's philosophy of quality and simplicity.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in the past. Highlight your hands-on leadership style and how you foster a positive working environment, as this is crucial for the role of General Manager.

✨Understand the Company Culture

Familiarise yourself with Five Guys' values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be ready to discuss how you embody these values and how they align with your own work ethic.

✨Discuss Development Opportunities

Show your ambition by discussing your career goals and how you see yourself growing within the company. Mention specific roles you're interested in, such as Area Trainer or District Manager, to demonstrate your long-term commitment.

Bench General Manager
Five Guys
Location: Norwich
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