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For Companies At a Glance
- Tasks: Lead and inspire a team while managing daily store operations and delivering top-notch customer service.
- Company: Join Five Guys, a brand known for its fun culture and delicious burgers.
- Benefits: Enjoy bonuses, paid holidays, free food, and career development opportunities.
- Why this job: Be a hands-on leader and make a real impact in a vibrant work environment.
- Qualifications: Experience in leadership and customer service with a passion for team development.
- Other info: Participate in exciting team events and competitions while enjoying great perks.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Bench General Manager role based at one of our existing stores while waiting for your own store. You will be based at one store supporting the current General Manager and potentially other stores within the district. You will be accountable for the store's day-to-day operations and results. You will lead, inspire and coach the team to ensure the restaurant delivers profitability, optimises sales opportunities, and provides an excellent level of customer service. Our Bench General Managers are brand ambassadors who demonstrate leadership, coaching and direction and bring our values to life for the team and customers.
Responsibilities
- Accountable for the entire store and the people within it; develop and manage the store team while supporting the delivery of high-quality burgers and fries.
- Lead from the front; be hands-on at times and work on the line shoulder to shoulder with crew and managers.
- Own the store's P&L, drive sales while controlling costs.
- Ensure the store runs smoothly day to day and plan for the long term.
- Spot potential and develop the team to ensure a strong talent pipeline.
- Drive the Five Guys culture by role modelling our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity.
- Create an awesome working environment where people are happy to come to work and have fun; manage reward and recognition with close attention to detail.
Qualifications
- Experience in hands-on, experiential leadership with a focus on customer service.
- Strong people development skills and ability to coach and mentor teams.
- Solid operational management capabilities with the ability to manage P&L, drive sales, and control costs.
- Commitment to delivering excellent customer service and upholding company values in all actions.
- Willingness to lead from the front and work on the line when needed.
Benefits
- Achievable 20% bonus scheme, paid quarterly; Secret Shopper bonus up to £2,000; High Performer Awards and Bonuses.
- Long service rewards: Love2Shop vouchers (£500 at 5 years, £1,000 at 10 years).
- 33 days paid holiday; paid breaks; free burgers, fries and shakes while on shift.
- Private medical via Vitality; life assurance; access to Stream, the financial wellbeing app.
- Wellbeing support and employee assistance programme (EAP).
- Development opportunities to grow a career with us; Enhanced Maternity & Paternity Leave; Pension scheme.
- Other perks: days out and social events, annual GM conference, team competitions ("Fry Cup" and "Olympics"), Five Guys employee discount program.
Bench General Manager - Basildon employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bench General Manager - Basildon
✨Tip Number 1
Get to know the company culture before your interview. Dive into their values and mission, and think about how you can embody those in your responses. This shows you're not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired or coached a team. Be ready to share these experiences during your interview to demonstrate your hands-on approach and people development skills.
✨Tip Number 3
Don’t shy away from asking questions during your interview. Inquire about the team dynamics, challenges they face, and how you can contribute to driving sales and optimising operations. This shows your enthusiasm and commitment to making a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your interest in the role and the company right from the start.
We think you need these skills to ace Bench General Manager - Basildon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Bench General Manager role shine through. We want to see how much you care about delivering excellent customer service and leading a team. Share your experiences that reflect our values!
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your hands-on leadership experience and any relevant achievements in managing P&L or driving sales. We love seeing how you've made an impact in previous roles!
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who embodies our Five Guys culture, so let us know what makes you unique and how you can contribute to creating an awesome working environment.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Five Guys
✨Know the Brand Inside Out
Before your interview, make sure you understand Five Guys' values and culture. Familiarise yourself with their menu, customer service standards, and what makes them unique in the fast-food industry. This will help you demonstrate your passion for the brand and how you can embody their values.
✨Showcase Your Leadership Skills
As a Bench General Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully coached or developed team members. Highlight your hands-on leadership style and how you’ve driven results in previous roles.
✨Be Ready to Discuss P&L Management
Since you'll be accountable for the store's P&L, brush up on your financial management skills. Be prepared to discuss how you've previously managed budgets, driven sales, and controlled costs. Use specific figures or outcomes to illustrate your success.
✨Prepare Questions That Matter
Interviews are a two-way street, so think of insightful questions to ask about the role and the company. Inquire about the team dynamics, growth opportunities, and how they measure success in the Bench General Manager position. This shows your genuine interest and helps you assess if it's the right fit for you.
