At a Glance
- Tasks: Lead a team to deliver top-notch burgers and fries while ensuring customer satisfaction.
- Company: Five Guys is a family-run burger restaurant known for fresh ingredients and a fun work culture.
- Benefits: Enjoy bonuses, free meals, 33 days holiday, and access to financial wellbeing apps.
- Why this job: Join a vibrant team with opportunities for growth and exciting competitions like Fry Cup.
- Qualifications: Passionate about food, strong leadership skills, and excellent customer service experience required.
- Other info: Potential career progression to Deputy General Manager or beyond!
The predicted salary is between 24000 - 36000 £ per year.
About Us
We're a burger restaurant with a simple formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've maintained our 'perfect and serve' philosophy. We pride ourselves on integrity, enthusiasm, competitiveness, and a can-do attitude.
Rewards & Perks
- Achievable bonus scheme up to 15% of annual salary
- Secret Shopper bonus up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop vouchers: £500 at 5 years, £1,000 at 10 years
- 33 days paid holiday
- Paid breaks
- Free burgers, fries, and shakes on shift
- Life assurance
- Access to Wagestream financial wellbeing app
- Social events and days out
- Invitation to the annual Assistant Manager conference
- Team competitions like Fry Cup and Olympics
- Employee discount through Five Guys Perks
- Wellbeing support and Employee Assistance Programme (EAP)
- Development opportunities to grow your career
- Enhanced Maternity & Paternity Leave
- Pension scheme
Ideal Candidate
- Passionate about Burgers and Fries
- Aligned with our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
- Hands-on leadership skills
- Excellent customer service skills
Key Responsibilities
- Managing Shift Managers and Crew
- Supporting the delivery of high-quality food
- Creating a positive work environment
- Ensuring customer satisfaction and handling complaints
- Leading by example on the floor and line
- Supporting the General Manager and achieving store targets
- Owning your P&L: driving sales and controlling costs
- Managing daily operations and planning for the future
- Upholding our values
- Developing your team for future leadership
Career Progression
Support and tools to grow within the company. Potential next steps: Deputy General Manager or General Manager. Future roles: Area Trainer, District Manager, or Support Office roles.
Join us for a rewarding career, not just a job!
Assistant Manager. Job in Birmingham Education & Training Jobs employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager. Job in Birmingham Education & Training Jobs
✨Tip Number 1
Familiarise yourself with Five Guys' values and culture. Show your passion for burgers and fries during any interactions, as this will resonate well with the hiring team.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples of how you've successfully managed teams in the past. Highlight your hands-on approach and ability to create a positive work environment.
✨Tip Number 3
Prepare to discuss how you would handle customer complaints and ensure satisfaction. This is crucial for the role, so think of scenarios where you've excelled in customer service.
✨Tip Number 4
Research the local Birmingham market and understand the competitive landscape. Being knowledgeable about the area can help you stand out as a candidate who is ready to drive sales and manage operations effectively.
We think you need these skills to ace Assistant Manager. Job in Birmingham Education & Training Jobs
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Five Guys' values and philosophy. Highlight your alignment with their focus on integrity, enthusiasm, and a can-do attitude in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in the food service industry, particularly in leadership roles. Emphasise your hands-on management skills and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for burgers and fries, as well as your ability to create a positive work environment. Mention specific examples of how you've led teams and improved customer satisfaction.
Highlight Achievements: In both your CV and cover letter, include quantifiable achievements, such as sales increases or successful team projects. This will demonstrate your capability to drive results and manage operations effectively.
How to prepare for a job interview at Five Guys
✨Show Your Passion for Burgers and Fries
Make sure to express your enthusiasm for the food industry, particularly burgers and fries. Share any personal experiences or favourite dishes that highlight your genuine interest in the brand.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your hands-on approach and how you motivate others to achieve their best, as this aligns with the company's values.
✨Emphasise Customer Service Excellence
Be ready to discuss situations where you've gone above and beyond for customers. Highlight your problem-solving skills and how you handle complaints effectively, as customer satisfaction is key in this role.
✨Align with Company Values
Familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be prepared to give examples of how you embody these values in your work and interactions.