Assistant Manager - Exeter
Assistant Manager - Exeter

Assistant Manager - Exeter

Exeter Full-Time 27000 - 45000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
  • Company: Join a family-run burger restaurant with a commitment to quality since 1986.
  • Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
  • Why this job: Be part of a fun, enthusiastic culture with opportunities for career growth and development.
  • Qualifications: Hands-on leadership skills and a passion for customer service are essential.
  • Other info: Participate in team competitions and annual conferences while enjoying employee discounts.

The predicted salary is between 27000 - 45000 £ per year.

We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Our family business began in 1986, and we have maintained our 'perfect and serve' philosophy since then. We have tons of integrity, we’re enthusiastic, competitive, and we just get it done - whatever the challenge.

REWARDS

  • An achievable bonus scheme worth up to 15% of annual salary
  • An additional Secret Shopper bonus worth up to £2,000
  • High Performer Awards and Bonuses
  • Long service Love2Shop voucher reward - £500 for 5 years, £1,000 for 10 years
  • 33 days paid holiday
  • Paid breaks
  • Free burgers, fries, and shakes while on shift
  • Life assurance
  • Access to Wagestream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay

OTHER AWESOME PERKS

  • Days out and social events
  • Invite to the annual Assistant Manager conference
  • Team competitions - Fry Cup and Olympics
  • Five Guys Perks - employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us!
  • Enhanced Maternity & Paternity Leave
  • Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

  • Perfect Burgers and Fries
  • Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
  • People - Experienced hands-on leadership skills
  • Customer service

WHAT YOU'LL BE DOING

  • Responsible for Shift Managers and Crew
  • Supporting the delivery of perfect burgers and fries
  • Providing an above and beyond experience for your team while creating an awesome working environment
  • Ensuring every customer is delighted with their order and their Five Guys experience
  • Dealing with complaints promptly in an open and honest way
  • Leading from the front, working with the team on the line and on the floor with customers
  • Supporting your General Manager and delivering store results
  • Having full ownership of your P&L, driving sales whilst controlling costs
  • Running smooth day-to-day operations, thinking about long-term plans
  • Always leading with our values
  • Developing your team to ensure there is a strong talent pipeline

INCREDIBLE CAREERS WITH FIVE GUYS

If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step could be a Deputy General Manager or General Manager, leading to a future as an Area Trainer, District Manager, or a role in the Support Office. Five Guys isn’t just a job - it can be a career!

Assistant Manager - Exeter employer: Five Guys

At Five Guys in Exeter, we pride ourselves on being an exceptional employer that values integrity, enthusiasm, and a family-oriented culture. With competitive rewards including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement, we foster an environment where employees can thrive both personally and professionally. Join us to be part of a team that not only serves perfect burgers and fries but also prioritises your well-being and growth through various perks and development opportunities.
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Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager - Exeter

✨Tip Number 1

Familiarise yourself with Five Guys' values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs.

✨Tip Number 2

Showcase your hands-on leadership skills by sharing specific examples from your past experiences. Highlight situations where you successfully led a team, resolved conflicts, or improved customer satisfaction.

✨Tip Number 3

Research the local Exeter market and understand the competitive landscape for burger restaurants. Being knowledgeable about the industry will help you stand out as a candidate who is genuinely interested in the role.

✨Tip Number 4

Engage with current employees on social media platforms like LinkedIn. Ask them about their experiences at Five Guys and what they value most about working there. This insight can help you tailor your approach during the application process.

We think you need these skills to ace Assistant Manager - Exeter

Leadership Skills
Customer Service Excellence
Team Management
Conflict Resolution
Operational Management
Financial Acumen
Sales Driving
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Motivational Skills
Attention to Detail
Training and Development

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with Five Guys' values such as enthusiasm, integrity, and a family-oriented approach. Reflect these values in your application to show you align with their culture.

Tailor Your CV: Highlight relevant experience in leadership and customer service. Emphasise any hands-on roles you've had, especially in fast-paced environments, to demonstrate your ability to manage teams effectively.

Craft a Compelling Cover Letter: Use your cover letter to express your passion for the food industry and your commitment to delivering excellent customer experiences. Mention specific examples of how you've led teams or improved service in previous roles.

Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements, such as sales increases or successful team projects. This will help illustrate your capability to drive results and manage operations effectively.

How to prepare for a job interview at Five Guys

✨Show Your Enthusiasm

Make sure to express your passion for burgers and fries during the interview. Share why you love the food industry and how it aligns with your values, especially the importance of quality and customer service.

✨Demonstrate Leadership Skills

Prepare examples of your hands-on leadership experience. Discuss how you've successfully managed teams in the past, focusing on creating a positive work environment and driving results.

✨Understand the Company Values

Familiarise yourself with the company's core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be ready to discuss how these values resonate with you and how you would embody them in your role.

✨Prepare for Customer Service Scenarios

Think about potential customer service challenges you might face in the role. Be prepared to share how you would handle complaints and ensure every customer leaves satisfied, showcasing your problem-solving skills.

Assistant Manager - Exeter
Five Guys
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