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- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join Five Guys, a family-run burger restaurant known for quality and integrity since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Why this job: Be part of a fun, competitive culture with opportunities for career growth and development.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
- Other info: Participate in team competitions and annual conferences while enjoying employee discounts.
The predicted salary is between 28800 - 43200 £ per year.
We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Our family business began in 1986, and we have maintained our 'perfect and serve' philosophy since then. We pride ourselves on our integrity, enthusiasm, competitiveness, and our ability to get things done, whatever the challenge.
REWARDS
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - £500 for 5 years, £1,000 for 10 years
- 33 days paid holiday
- Paid breaks
- Free burgers, fries, and shakes while on shift
- Life assurance
- Access to Wagestream, the financial wellbeing app with flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
- People - Experienced hands-on leadership skills
- Customer service
WHAT YOU'LL BE DOING
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an above and beyond experience for your team while creating an awesome working environment
- Ensuring every customer is delighted with their order and their Five Guys experience, dealing with complaints promptly
- Leading from the front, working hands-on with the team on the line and on the floor with customers
- Supporting your General Manager and delivering store results
- Having full ownership of your P&L, driving sales while controlling costs
- Running smooth day-to-day operations and thinking about long-term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step could be a Deputy General Manager or General Manager, leading to a future as an Area Trainer, District Manager, or a role in the Support Office. Five Guys isn’t just a job - it can be a career!
Assistant Manager - Crawley employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Crawley
✨Tip Number 1
Familiarise yourself with Five Guys' values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Demonstrating a clear understanding of these values during your interactions can set you apart as a candidate who truly aligns with the company culture.
✨Tip Number 2
Showcase your hands-on leadership skills by sharing specific examples from your past experiences. Highlight how you've successfully led teams in fast-paced environments, as this role requires strong leadership to ensure smooth operations and team morale.
✨Tip Number 3
Prepare to discuss your approach to customer service. Be ready to share instances where you've gone above and beyond to resolve customer complaints or enhance their experience, as this is crucial for the Assistant Manager role at Five Guys.
✨Tip Number 4
Research the local Crawley market and understand the competitive landscape. Being knowledgeable about local trends and customer preferences can demonstrate your commitment to driving sales and improving store performance.
We think you need these skills to ace Assistant Manager - Crawley
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Five Guys' values such as enthusiasm, integrity, and a family-oriented approach. Reflect these values in your application to show you align with their culture.
Tailor Your CV: Highlight your leadership experience and customer service skills in your CV. Use specific examples that demonstrate how you've successfully managed teams or improved customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food industry and your understanding of the role. Mention how your hands-on leadership style can contribute to creating an awesome working environment.
Prepare for Potential Questions: Think about how you would handle common scenarios in a restaurant setting, such as dealing with customer complaints or motivating your team. Be ready to discuss these in your application or interview.
How to prepare for a job interview at Five Guys
✨Show Your Enthusiasm
Make sure to express your passion for burgers and fries during the interview. Share why you love the food industry and how it aligns with your personal values, especially around customer service and teamwork.
✨Demonstrate Leadership Skills
Prepare examples of your hands-on leadership experience. Discuss how you've successfully managed teams in the past, focusing on creating a positive work environment and driving results.
✨Understand the Company Values
Familiarise yourself with the company's core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be ready to discuss how these values resonate with you and how you would embody them in your role.
✨Prepare for Customer Service Scenarios
Think about potential customer service challenges you might face in the role. Be prepared to share how you would handle complaints and ensure every customer leaves delighted with their experience.
