Assistant Manager - Chelsea

Overview

We\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\’ve stuck to the same \”perfect and serve\” philosophy since our family business began in 1986.

Responsibilities

• In every restaurant, you\’ll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant\’s results.
• This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
• Assistant Managers demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.
• Responsible for Shift Managers and Crew, supporting the delivery of perfect burgers and fries.
• Provide an +above and beyond” experience for your team while creating an awesome working environment where people are happy to come to work and have fun.
• Ensure every customer is delighted with their order and their Five Guys experience; you will deal with complaints promptly in an open and honest way.
• Lead from the front, hands-on on the line and on the floor with customers.
• Responsible for supporting your General Manager and delivering store results.
• Have full ownership of your P&L, which means you will need to drive sales whilst controlling costs.
• Run smooth day-to-day operations, thinking about long-term plans.
• Always lead with our values.
• Develop your team to ensure there is a strong talent pipeline.

Career progression

If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager – leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn\’t just a job – it can be a career!

Benefits

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonus\’s
• Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Life assurance
• All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay
• OTHER AWESOME PERKS
• Days out and social events
• Invite to the annual Assistant Manager conference
• Team competitions – \”Fry Cup\” and \”Olympics\”
• Five Guys Perks – employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced Maternity & Paternity Leave
• Pension scheme