At a Glance
- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join a family-run burger restaurant with a commitment to quality since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Why this job: Be part of a fun, enthusiastic culture with opportunities for career growth.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
- Other info: Participate in team competitions and annual conferences for added excitement.
The predicted salary is between 27000 - 45000 £ per year.
Assistant Manager – Cardiff Assistant Manager BURGERS & FRIES AND INCREDIBLE CAREERS! We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986. In every restaurant, you’ll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant’s results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonus\’s Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions – “Fry Cup” and “Olympics” Five Guys Perks – employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER YOU\’LL BE Responsible for Shift Managers and Crew Supporting the delivery of perfect burgers and fries Providing an “above and beyond” experience for your team while creating an awesome working environment where people are happy to come to work and have fun Ensuring every customer is delighted with their order and their Five Guys experience – You will deal with complaints promptly in an open and honest way Leading from the front, you will be hands on working with the team on the line and on floor with customers Responsible for supporting your General Manager and delivering store results Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Running smooth day to day operations, thinking about long term plans Always leading with our values Developing your team to ensure there is a strong talent pipeline AS AN ASSISTANT MANAGER YOU\’LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People – Experienced hands-on leadership skills Customer service INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager – leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn’t just a job – it can be a career!41bf1e1f-b16b-4260-a40a-17c77a06fd15
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Cardiff
✨Tip Number 1
Familiarise yourself with Five Guys' values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great fit for the team.
✨Tip Number 2
Showcase your hands-on leadership skills by sharing specific examples from your past experiences. Highlight situations where you successfully led a team, resolved conflicts, or improved customer satisfaction, as these are key aspects of the Assistant Manager role.
✨Tip Number 3
Engage with current employees or alumni who have worked at Five Guys. Ask them about their experiences and any tips they might have for standing out during the hiring process. This insider knowledge can give you an edge.
✨Tip Number 4
Prepare to discuss how you would handle specific challenges related to running day-to-day operations and driving sales while controlling costs. Being ready with practical solutions will demonstrate your readiness for the role and your understanding of the business.
We think you need these skills to ace Assistant Manager - Cardiff
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Five Guys' values such as enthusiasm, integrity, and a family-oriented approach. Reflect these values in your application to show you align with their culture.
Tailor Your CV: Highlight your leadership experience and customer service skills in your CV. Use specific examples that demonstrate how you've successfully managed teams or improved customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food industry and your understanding of the role. Mention how you can contribute to creating an awesome working environment and delivering perfect burgers and fries.
Prepare for Potential Questions: Think about how you would handle common scenarios in a restaurant setting, such as dealing with customer complaints or motivating your team. Be ready to discuss these in your application or interview.
How to prepare for a job interview at Five Guys
✨Show Your Enthusiasm
Make sure to express your passion for burgers and fries during the interview. Share why you love the food industry and how it aligns with your personal values, especially the importance of integrity and customer service.
✨Demonstrate Leadership Skills
Prepare examples of your hands-on leadership experience. Discuss how you've successfully managed teams in the past, focusing on creating a positive work environment and driving results.
✨Understand the Company Values
Familiarise yourself with the company's core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be ready to discuss how these values resonate with you and how you would embody them in your role.
✨Prepare for Customer Service Scenarios
Think about potential customer service challenges you might face in the role. Be prepared to share how you would handle complaints and ensure every customer leaves delighted with their experience.