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- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant known for fresh ingredients since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and flexible financial wellbeing options.
- Why this job: Be part of a fun, supportive culture with opportunities for career growth.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
- Other info: Participate in team competitions and annual conferences while developing your career.
The predicted salary is between 28800 - 43200 £ per year.
Burgers & Fries and Incredible Careers! We\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\’ve stuck to the same \’perfect and serve\’ philosophy since our family business began in 1986. In every restaurant, you\’ll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant\’s results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers. REWARDSAn achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonus\’s Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKSDays out and social events Invite to the annual Assistant Manager conference Team competitions – Fry Cup and Olympics Five Guys Perks – employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER YOU\’LL BEResponsible for Shift Managers and Crew Supporting the delivery of perfect burgers and fries Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun Ensuring every customer is delighted with their order and their Five Guys experience – You will deal with complaints promptly in an open and honest way Leading from the front, you will be hands on working with the team on the line and on floor with customers Responsible for supporting your General Manager and delivering store results Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Running smooth day to day operations, thinking about long term plans Always leading with our values Developing your team to ensure there is a strong talent pipeline AS AN ASSISTANT MANAGER YOU\’LL BE ENTHUSIASTIC ABOUTPerfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People – Experienced hands-on leadership skills Customer service INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager – leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn\’t just a job – it can be a career
Assistant Manager employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you inspired or coached team members to achieve great results.
✨Tip Number 3
Be ready to discuss how you would handle customer complaints effectively. Demonstrating your problem-solving skills and ability to maintain a positive customer experience is crucial for this role.
✨Tip Number 4
Research the restaurant's operations and think about how you can contribute to optimising sales and controlling costs. Having ideas ready to share can set you apart as a proactive candidate.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food service industry, particularly any leadership roles. Emphasise your ability to manage teams and deliver excellent customer service, as these are key aspects of the Assistant Manager role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for burgers and fries, and your alignment with the company's values. Share specific examples of how you've successfully led teams or improved customer experiences in previous roles.
Showcase Leadership Skills: In your application, provide examples of your hands-on leadership style. Discuss how you have inspired and coached team members in past positions, and how you plan to bring that same energy to the Assistant Manager role.
Highlight Your Customer Service Experience: Since delivering an excellent customer experience is crucial, include details about your experience in handling customer complaints and ensuring satisfaction. This will demonstrate your commitment to creating a positive environment for both customers and staff.
How to prepare for a job interview at Five Guys
✨Show Your Passion for Food
Make sure to express your enthusiasm for burgers and fries during the interview. Talk about your favourite dishes and why you love them, as this will demonstrate your genuine interest in the restaurant's offerings.
✨Highlight Leadership Experience
Be prepared to discuss your previous leadership roles and how you've successfully managed teams. Share specific examples of how you've inspired and coached others to achieve their best, as this is crucial for the Assistant Manager position.
✨Emphasise Customer Service Skills
Since delivering an excellent customer experience is key, be ready to share instances where you've gone above and beyond for customers. This will show that you understand the importance of customer satisfaction in the restaurant industry.
✨Demonstrate Financial Acumen
As you'll be responsible for P&L, it's important to convey your understanding of driving sales while controlling costs. Discuss any relevant experience you have with budgeting or financial management to reassure them of your capability.
