At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a legacy of quality since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and flexible financial wellbeing options.
- Other info: Participate in team competitions and annual conferences for added excitement.
- Why this job: Be part of a fun, supportive culture with opportunities for career growth.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
The predicted salary is between 28800 - 43200 £ per year.
Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Wagestream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER YOU'LL BE
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- Leading from the front, you will be hands on working with the team on the line and on floor with customers
- Responsible for supporting your General Manager and delivering store results
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Running smooth day to day operations, thinking about long term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Experienced hands-on leadership skills
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career.
Assistant Manager employer: Five Guys
Five Guys in Sevenoaks is an exceptional employer that prioritises a vibrant work culture and employee development. With rewarding benefits like a 20% bonus scheme, private medical insurance, and paid breaks, we ensure our team members feel valued and supported while they lead their stores to success. Join us to be part of a passionate team dedicated to delivering the perfect burger experience in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight any experiences where you inspired or coached others, as this is crucial for the Assistant Manager role.
✨Tip Number 3
Research common challenges faced in the restaurant industry, particularly in fast-paced environments like Five Guys. Being able to discuss these challenges and how you would address them can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Five Guys if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in leadership, customer service, and team management. Use specific examples that demonstrate your ability to inspire and coach teams, as these are key responsibilities for the Assistant Manager role.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the brand and its values. Mention your passion for delivering excellent customer service and how you can contribute to the restaurant's success. Be sure to align your personal values with those of the company.
Showcase Leadership Skills:Provide examples of your hands-on leadership experience. Discuss situations where you've successfully led a team, resolved customer complaints, or improved operational efficiency. This will demonstrate your capability to manage both staff and customer satisfaction.
Highlight Career Ambitions:Mention your career aspirations within the company. Express your interest in growth opportunities, such as becoming a Deputy General Manager or progressing to higher roles. This shows your commitment to building a long-term career with Five Guys.
How to prepare for a job interview at Five Guys
✨Show Your Passion for Burgers and Fries
Make sure to express your enthusiasm for the food and the brand during the interview. Share any personal experiences you have with the restaurant or similar establishments, and highlight why you believe in their philosophy of quality ingredients and customer satisfaction.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and mentoring abilities. Be ready to discuss how you would handle specific situations that may arise in the restaurant.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to the role, such as sales targets and cost control. Be prepared to discuss how you would take ownership of the P&L and drive profitability while maintaining high standards of customer service.
✨Emphasise Customer Service Excellence
Customer satisfaction is crucial in the restaurant industry. Share your approach to ensuring customers have a delightful experience, including how you would handle complaints and feedback. Highlight any previous roles where you excelled in providing outstanding service.
