At a Glance
- Tasks: Lead and inspire a team to deliver perfect burgers and fries in a fast-paced environment.
- Company: Join Five Guys, a family-run burger restaurant known for quality and customer satisfaction since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Why this job: Be part of a fun, dynamic team with opportunities for career growth and development.
- Qualifications: Experience in a fast-paced QSR environment and strong leadership skills are essential.
- Other info: Participate in team competitions and enjoy social events while working in a supportive culture.
The predicted salary is between 28800 - 43200 Β£ per year.
We are opening a brand new Drive Thru by the Reading Showcase Cinema in Winnersh, Reading, which means we are growing our family. The ideal Assistant Manager would have experience working in a Drive Thru and be used to working in a fast-paced QSR environment that is exposed to high-volume sales and a large team. You need to be adaptable when it comes to people and customers, and be driven to deliver great results.
Burgers & Fries and Incredible Careers! We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we have stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you will find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to 2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Wagestream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER YOU'LL BE
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- Leading from the front, you will be hands on working with the team on the line and on floor with customers
- Responsible for supporting your General Manager and delivering store results
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Running smooth day to day operations, thinking about long term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Experienced hands-on leadership skills
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isnβt just a job - it can be a career!
Assistant Manager employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Manager
β¨Tip Number 1
Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
β¨Tip Number 2
Highlight your experience in fast-paced environments, especially in QSR settings. Be ready to share specific examples of how you've successfully managed teams and handled high-volume sales.
β¨Tip Number 3
Prepare to discuss your leadership style and how you inspire and motivate your team. Think of instances where you've coached others to achieve great results, as this is crucial for the Assistant Manager role.
β¨Tip Number 4
Show your enthusiasm for the role by being proactive. Consider visiting the location or engaging with current employees on social media to gain insights and demonstrate your genuine interest in joining the team.
We think you need these skills to ace Assistant Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced QSR environments, particularly any roles you've had in Drive Thru settings. Emphasise your leadership skills and ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully led teams and delivered excellent customer service in previous positions.
Highlight Key Skills: In your application, focus on key skills such as adaptability, problem-solving, and customer service excellence. These are crucial for the Assistant Manager role and should be evident in your written application.
Showcase Your Values: Align your application with the company's values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Use examples from your past experiences to demonstrate how you embody these values in your work.
How to prepare for a job interview at Five Guys
β¨Show Your Passion for the Brand
Make sure to express your enthusiasm for Five Guys and its commitment to quality. Talk about your love for burgers and fries, and how you appreciate their philosophy of using fresh ingredients. This will show that you align with their values.
β¨Demonstrate Leadership Experience
Prepare examples from your past roles where you've successfully led a team in a fast-paced environment. Highlight specific situations where you inspired your team or improved customer service, as this is crucial for the Assistant Manager role.
β¨Be Ready to Discuss Problem-Solving
Think of instances where you've dealt with customer complaints or operational challenges. Be ready to explain how you handled these situations effectively, showcasing your ability to maintain a positive experience for customers while ensuring smooth operations.
β¨Understand Financial Responsibilities
Familiarise yourself with basic P&L concepts and be prepared to discuss how you would drive sales while controlling costs. Showing that you understand the financial aspects of running a restaurant will demonstrate your readiness for the role.