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- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a commitment to quality since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and flexible financial wellbeing options.
- Why this job: Be part of a fun, supportive culture with opportunities for career growth and development.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
- Other info: Participate in team competitions and annual conferences while enjoying employee discounts.
The predicted salary is between 30000 - 42000 £ per year.
We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we have stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you will find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Wagestream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- Leading from the front, you will be hands on working with the team on the line and on floor with customers
- Responsible for supporting your General Manager and delivering store results
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Running smooth day to day operations, thinking about long term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Experienced hands-on leadership skills
- Customer service
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn’t just a job - it can be a career.
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight any experiences where you inspired or coached others, as this is crucial for the Assistant Manager role.
✨Tip Number 3
Be ready to discuss how you would handle customer complaints and ensure a positive dining experience. This demonstrates your commitment to customer service, which is a key aspect of the role.
✨Tip Number 4
Research the restaurant's operations and think about how you can contribute to optimising sales and controlling costs. Being proactive in discussing these ideas can set you apart from other candidates.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of an Assistant Manager. Highlight your relevant experience in leadership, customer service, and team development.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Assistant Manager role. Emphasise your hands-on leadership abilities and any experience in the food service industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have successfully led teams and improved customer experiences in previous positions.
Showcase Your Values: In both your CV and cover letter, demonstrate how your personal values align with those of the company, such as being competitive, enthusiastic, and having integrity. This will show that you are a good cultural fit for the team.
How to prepare for a job interview at Five Guys
✨Show Your Passion for Food
Make sure to express your enthusiasm for burgers and fries during the interview. Talk about your favourite dishes and how you appreciate quality ingredients, as this aligns with the company's philosophy of no frozen ingredients.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and coach others, as this is crucial for the Assistant Manager role where you'll be responsible for Shift Managers and Crew.
✨Emphasise Customer Service Experience
Be ready to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction, as delivering an excellent level of service is key to the restaurant's success.
✨Align with Company Values
Familiarise yourself with the company's values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be prepared to explain how you embody these values in your work and how they resonate with your personal beliefs.
