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For Companies At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join a family-run burger restaurant known for fresh ingredients and a fun work environment since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Why this job: Grow your career in a supportive culture with opportunities for advancement and team competitions.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
- Other info: Participate in social events and enjoy employee discounts while developing your career.
The predicted salary is between 28800 - 43200 £ per year.
We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we have adhered to the same 'perfect and serve' philosophy.
In every restaurant, you will find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes leading, inspiring, and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities, and provides an excellent level of customer service.
Our Assistant Managers demonstrate leadership, coaching, and direction while bringing our values to life for their team and our customers.
Rewards:- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - £500 for 5 years, £1,000 for 10 years
- 33 days paid holiday
- Paid breaks
- Free burgers, fries, and shakes while on shift
- Life assurance
- Access to Wagestream, the financial wellbeing app with flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an above and beyond experience for your team while creating an awesome working environment
- Ensuring every customer is delighted with their order and their Five Guys experience, dealing with complaints promptly
- Leading from the front, hands-on with the team on the line and on the floor with customers
- Responsible for supporting your General Manager and delivering store results
- Having full ownership of your P&L, driving sales while controlling costs
- Running smooth day-to-day operations, thinking about long-term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
- Perfect Burgers and Fries
- Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
- People - Experienced hands-on leadership skills
- Customer service
If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step could be a Deputy General Manager or General Manager, leading to a future as an Area Trainer, District Manager, or a role in the Support Office. Five Guys isn’t just a job - it can be a career!
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you inspired or coached team members to achieve great results.
✨Tip Number 3
Be ready to discuss how you would handle customer complaints effectively. Demonstrating your problem-solving skills and commitment to customer satisfaction can set you apart from other candidates.
✨Tip Number 4
Research the restaurant's operations and think about how you can contribute to optimising sales and controlling costs. Having a clear vision for improving store performance will impress the hiring team.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of an Assistant Manager. Tailor your application to highlight relevant experience in leadership, customer service, and operational management.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous roles, focusing on achievements that demonstrate your leadership skills and ability to drive sales. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how you've successfully led teams or improved customer experiences in past positions, aligning with the values of Five Guys.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Five Guys
✨Show Your Passion for Food
Make sure to express your enthusiasm for burgers and fries during the interview. Talk about your favourite dishes and why you believe in using fresh ingredients. This will demonstrate that you align with the restaurant's values and philosophy.
✨Highlight Leadership Experience
As an Assistant Manager, you'll be leading a team. Share specific examples from your past roles where you've successfully managed a team, resolved conflicts, or improved team performance. This will show that you have the hands-on leadership skills they are looking for.
✨Prepare for Customer Service Scenarios
Expect questions about how you would handle customer complaints or ensure a great dining experience. Prepare some scenarios where you turned a negative situation into a positive one, showcasing your commitment to excellent customer service.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators like P&L, sales targets, and cost control. Be ready to discuss how you can drive sales while managing costs effectively, as this is crucial for the role and will impress the interviewers.
