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- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join Five Guys, a family-run burger restaurant known for quality and integrity since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Why this job: Be part of a fun, competitive culture with opportunities for career growth and development.
- Qualifications: Experience in hands-on leadership and a passion for customer service is essential.
- Other info: Participate in team competitions and annual conferences while enjoying employee discounts.
The predicted salary is between 30000 - 42000 £ per year.
We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We have tons of integrity, we’re enthusiastic, we’re competitive and we just get it done- whatever the challenge.
REWARDS
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward- 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Wagestream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay.
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions- Fry Cup and Olympics
- Five Guys Perks- employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People- Experienced hands-on leadership skills
- Customer service
WHAT YOU'LL BE DOING
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries.
- Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun.
- Ensuring every customer is delighted with their order and their Five Guys experience- You will deal with complaints promptly in an open and honest way.
- Leading from the front, you will be hands on working with the team on the line and on floor with customers.
- Responsible for supporting your General Manager and delivering store results.
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs.
- Running smooth day to day operations, thinking about long term plans.
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline.
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow- we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager- leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn’t just a job- it can be a career!
Assistant Manager employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer service will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlighting your hands-on approach and ability to motivate others will resonate well with the hiring managers.
✨Tip Number 3
Be ready to discuss how you handle customer complaints and ensure satisfaction. Providing specific instances where you've turned a negative experience into a positive one can set you apart from other candidates.
✨Tip Number 4
Research the current trends in the fast-food industry, especially around burgers and fries. Being knowledgeable about competitors and market dynamics can help you engage in meaningful conversations during your interview.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Five Guys' values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Reflect these values in your application to show you align with their culture.
Tailor Your CV: Highlight your leadership experience and customer service skills in your CV. Use specific examples that demonstrate how you've successfully managed teams or improved customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your hands-on leadership style and how you can contribute to creating an awesome working environment.
Prepare for Potential Questions: Think about how you would handle common scenarios in a restaurant setting, such as dealing with customer complaints or motivating your team. Be ready to discuss these in an interview.
How to prepare for a job interview at Five Guys
✨Show Your Enthusiasm
Make sure to express your passion for burgers and fries during the interview. Share why you love the brand and how you align with their values of being competitive, enthusiastic, and having integrity.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be responsible for leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your hands-on approach and ability to create a positive work environment.
✨Customer Service Focus
Be ready to discuss your experience in customer service. Highlight specific instances where you went above and beyond to ensure customer satisfaction, as this is crucial for the role.
✨Understand the Business
Familiarise yourself with the company's operations, including P&L management and cost control. Be prepared to discuss how you would drive sales while maintaining quality and efficiency in day-to-day operations.
