At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join Five Guys, a family-run burger restaurant known for fresh ingredients and a fun work culture.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Other info: Participate in social events and enjoy employee discounts while working in a vibrant atmosphere.
- Why this job: Grow your career in a supportive environment with opportunities for advancement and team competitions.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
The predicted salary is between 28800 - 43200 £ per year.
We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. We have stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you will find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward- 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Wagestream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions- Fry Cup and Olympics
- Five Guys Perks- employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER YOU'LL BE
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun
- Ensuring every customer is delighted with their order and their Five Guys experience- you will deal with complaints promptly in an open and honest way
- Leading from the front, you will be hands on working with the team on the line and on floor with customers
- Responsible for supporting your General Manager and delivering store results
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Running smooth day to day operations, thinking about long term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People- Experienced hands-on leadership skills
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager, leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn’t just a job- it can be a career!
Assistant Manager in Bournemouth employer: Five Guys
Five Guys is an excellent employer for those seeking a dynamic and rewarding career in the fast-paced food service industry. With a strong emphasis on team collaboration, employees enjoy benefits such as paid breaks, free meals during shifts, and clear pay scales, alongside ample opportunities for personal and professional growth. Located in the UK, Five Guys fosters a vibrant work culture that values each crew member's contribution, making it an ideal place for individuals looking to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Bournemouth
✨Tip Number 1
Familiarise yourself with the Five Guys values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Demonstrating a clear understanding of these values during your interactions can set you apart as a candidate who truly aligns with the company culture.
✨Tip Number 2
Showcase your leadership skills by discussing specific examples from your past experiences where you've successfully led a team or improved customer service. This will highlight your hands-on approach and ability to inspire others, which is crucial for the Assistant Manager role.
✨Tip Number 3
Research the latest trends in the fast-food industry, particularly around customer service and operational efficiency. Being knowledgeable about current practices can help you engage in meaningful conversations during interviews and demonstrate your commitment to continuous improvement.
✨Tip Number 4
Network with current or former employees of Five Guys if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you're genuinely interested in being part of the team.
We think you need these skills to ace Assistant Manager in Bournemouth
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and skills required for the Assistant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience in leadership, customer service, and operational management. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive results.
Write a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully led teams or improved customer experiences in previous roles, aligning with the values of Five Guys.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Assistant Manager.
How to prepare for a job interview at Five Guys
✨Show Your Passion for Food
Make sure to express your enthusiasm for burgers and fries during the interview. Talk about your favourite dishes and how you appreciate quality ingredients, as this aligns with the company's philosophy of no frozen ingredients.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and coach others, as this is crucial for the Assistant Manager role.
✨Customer Service Focus
Be ready to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction, as this is key to delivering an excellent experience at Five Guys.
✨Understand the Business Metrics
Familiarise yourself with basic P&L concepts and be prepared to discuss how you would drive sales while controlling costs. Showing that you understand the financial side of running a restaurant will impress the interviewers.