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For Companies At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join a family-run burger restaurant known for its fresh ingredients and commitment to quality since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Why this job: Be part of a fun, supportive culture with opportunities for career growth and development.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
- Other info: Participate in team competitions and annual conferences while enjoying employee discounts.
The predicted salary is between 28800 - 43200 £ per year.
We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. We have stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you will find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward- 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Wagestream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions- Fry Cup and Olympics
- Five Guys Perks- employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER YOU'LL BE
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun
- Ensuring every customer is delighted with their order and their Five Guys experience- you will deal with complaints promptly in an open and honest way
- Leading from the front, you will be hands on working with the team on the line and on floor with customers
- Responsible for supporting your General Manager and delivering store results
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Running smooth day to day operations, thinking about long term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People- Experienced hands-on leadership skills
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager, leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn’t just a job- it can be a career!
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the Five Guys brand and its values. Understanding what makes their burgers and fries special will help you connect with the team and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight any experiences where you inspired or coached others, as this aligns perfectly with the role's responsibilities.
✨Tip Number 3
Be ready to discuss how you handle customer service challenges. Prepare specific instances where you turned a negative experience into a positive one, as this will demonstrate your commitment to delivering an excellent customer experience.
✨Tip Number 4
Research the financial aspects of running a restaurant, such as P&L management. Being able to speak knowledgeably about driving sales and controlling costs will show that you're prepared for the responsibilities of an Assistant Manager.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Assistant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in leadership, customer service, and operational management. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive sales and manage teams.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully led teams or improved customer experiences in previous roles, and connect these to Five Guys' values.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Assistant Manager.
How to prepare for a job interview at Five Guys
✨Show Your Passion for Food
Make sure to express your enthusiasm for burgers and fries during the interview. Talk about your favourite dishes and why you love them, as this will demonstrate your genuine interest in the brand and its values.
✨Highlight Leadership Experience
Be prepared to discuss your previous leadership roles and how you've successfully managed teams. Share specific examples of how you've inspired and coached others to achieve their best, as this is crucial for the Assistant Manager position.
✨Emphasise Customer Service Skills
Since delivering an excellent customer experience is key, be ready to share instances where you've gone above and beyond for customers. Discuss how you handle complaints and ensure customer satisfaction, as this aligns with the company's philosophy.
✨Demonstrate Financial Acumen
Understand the basics of P&L management and be ready to discuss how you've driven sales while controlling costs in previous roles. This will show that you are capable of taking ownership of the restaurant's financial performance.
