Assistant Manager

Assistant Manager

Nottingham Full-Time 34700 £ / year No home office possible
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At a Glance

  • Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
  • Company: Join Five Guys, a family-run burger restaurant known for quality and integrity since 1986.
  • Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
  • Why this job: Be part of a fun, competitive culture with opportunities for career growth and development.
  • Qualifications: Experience in leadership and customer service is essential; enthusiasm for food is a must!
  • Other info: Participate in team competitions and annual conferences while enjoying employee discounts.

We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We have tons of integrity, we are enthusiastic, competitive, and we just get it done - whatever the challenge.

REWARDS

  • An achievable bonus scheme worth up to 15% of annual salary
  • An additional Secret Shopper bonus worth up to £2,000
  • High Performer Awards and Bonuses
  • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
  • 33 Days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • Life assurance
  • All employees get access to Wagestream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay.

OTHER AWESOME PERKS

  • Days out and social events
  • Invite to the annual Assistant Manager conference
  • Team competitions - Fry Cup and Olympics
  • Five Guys Perks - employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us!
  • Enhanced Maternity & Paternity Leave
  • Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

  • Perfect Burgers and Fries
  • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
  • People - Experienced hands-on leadership skills
  • Customer service

WHAT YOU'LL BE DOING

  • Responsible for Shift Managers and Crew
  • Supporting the delivery of perfect burgers and fries.
  • Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun.
  • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
  • Leading from the front, you will be hands on working with the team on the line and on floor with customers.
  • Responsible for supporting your General Manager and delivering store results.
  • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs.
  • Running smooth day to day operations, thinking about long term plans.
  • Always leading with our values
  • Developing your team to ensure there is a strong talent pipeline.

INCREDIBLE CAREERS WITH FIVE GUYS

If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn’t just a job - it can be a career!

Assistant Manager employer: Five Guys

At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values integrity, enthusiasm, and teamwork. Located in a dynamic environment, our Assistant Managers enjoy competitive benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement within our family-oriented business. With a focus on employee wellbeing and development, we ensure that every team member has the support and resources needed to thrive and grow their career with us.
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Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with Five Guys' values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Show how you embody these values in your interactions during the interview process, as they are central to the company culture.

✨Tip Number 2

Demonstrate your hands-on leadership skills by sharing specific examples from your past experiences. Highlight situations where you successfully led a team, resolved conflicts, or improved customer service, as these are key aspects of the Assistant Manager role.

✨Tip Number 3

Research the burger and fast-food industry trends, especially focusing on customer service excellence. Being knowledgeable about current market practices can help you stand out as a candidate who is not only passionate but also informed.

✨Tip Number 4

Prepare to discuss how you would handle day-to-day operations and long-term planning. Think about strategies for driving sales while controlling costs, as this will show your understanding of the P&L responsibility that comes with the role.

We think you need these skills to ace Assistant Manager

Leadership Skills
Customer Service Excellence
Team Management
Conflict Resolution
Operational Efficiency
Financial Acumen
Sales Driving
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Training and Development
Hands-On Approach
Positive Attitude

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with Five Guys' values such as enthusiasm, integrity, and a family-oriented approach. Reflect these values in your application to show you align with their culture.

Tailor Your CV: Highlight relevant experience in leadership and customer service. Use specific examples that demonstrate your ability to manage teams and deliver excellent customer experiences, which are key for the Assistant Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food industry and your understanding of the 'perfect and serve' philosophy. Mention how your skills can contribute to creating an awesome working environment and delighting customers.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a managerial position.

How to prepare for a job interview at Five Guys

✨Show Your Enthusiasm

Make sure to express your passion for burgers and fries during the interview. Share why you love the food industry and how it aligns with the company's values of enthusiasm and integrity.

✨Demonstrate Leadership Skills

Prepare examples of your hands-on leadership experience. Discuss how you've successfully managed teams in the past, focusing on creating a positive work environment and driving results.

✨Understand the Company Culture

Familiarise yourself with the company's history and values. Be ready to discuss how you embody their competitive spirit and commitment to customer service, as this will show that you're a good fit for the team.

✨Prepare for Scenario Questions

Think about potential challenges you might face in the role, such as handling customer complaints or managing costs. Prepare thoughtful responses that demonstrate your problem-solving skills and ability to lead by example.

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