Assistant Manager

Assistant Manager

Manchester Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
  • Company: Join a family-run burger restaurant known for quality and integrity since 1986.
  • Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
  • Why this job: Be part of a fun, competitive culture with opportunities for career growth.
  • Qualifications: Hands-on leadership skills and a passion for customer service are essential.
  • Other info: Participate in team competitions and annual conferences for personal development.

The predicted salary is between 28800 - 43200 Β£ per year.

We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We have stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we are still just as much a family as we always have been. We have tons of integrity, we are enthusiastic, we are competitive and we just get it done - whatever the challenge.

REWARDS

  • An achievable bonus scheme worth up to 15% of annual salary
  • An additional Secret Shopper bonus worth up to Β£2,000
  • High Performer Awards and Bonuses
  • Long service Love2Shop voucher reward - 5 years Β£500, 10 years Β£1,000
  • 33 Days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • Life assurance
  • All employees get access to Wagestream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay.

OTHER AWESOME PERKS

  • Days out and social events
  • Invite to the annual Assistant Manager conference
  • Team competitions - Fry Cup and Olympics
  • Five Guys Perks - employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us
  • Enhanced Maternity & Paternity Leave
  • Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

  • Perfect Burgers and Fries
  • Our values: Competitive, Enthusiastic, Family, Get It Done and Integrity
  • People - Experienced hands-on leadership skills
  • Customer service

WHAT YOU'LL BE DOING

  • Responsible for Shift Managers and Crew
  • Supporting the delivery of perfect burgers and fries.
  • Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun.
  • Ensuring every customer is delighted with their order and their Five Guys experience - you will deal with complaints promptly in an open and honest way.
  • Leading from the front, you will be hands on working with the team on the line and on floor with customers.
  • Responsible for supporting your General Manager and delivering store results.
  • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs.
  • Running smooth day to day operations, thinking about long term plans.
  • Always leading with our values.
  • Developing your team to ensure there is a strong talent pipeline.

INCREDIBLE CAREERS WITH FIVE GUYS

If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager, leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn’t just a job - it can be a career.

Assistant Manager employer: Five Guys

At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values integrity, enthusiasm, and teamwork. Located in a dynamic environment, our Assistant Managers enjoy competitive salaries, achievable bonuses, and extensive benefits including 33 days of paid holiday and opportunities for career advancement. With a focus on employee wellbeing and development, we ensure that every team member feels valued and supported, making Five Guys not just a job, but a rewarding career path.
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Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer service will help you align your responses during interviews and demonstrate that you're a good fit for their team.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlighting your hands-on approach and ability to motivate others will resonate well with the hiring managers.

✨Tip Number 3

Be ready to discuss how you handle customer complaints and ensure satisfaction. Providing specific instances where you've turned a negative experience into a positive one can set you apart from other candidates.

✨Tip Number 4

Research the local market and be prepared to discuss strategies for driving sales and controlling costs. Showing that you understand the business side of operations will demonstrate your readiness for the Assistant Manager role.

We think you need these skills to ace Assistant Manager

Leadership Skills
Customer Service Excellence
Team Management
Conflict Resolution
Operational Management
Financial Acumen
Sales Driving
Communication Skills
Problem-Solving Skills
Time Management
Training and Development
Adaptability
Enthusiasm for Food Service
Integrity

Some tips for your application 🫑

Understand the Company Culture: Familiarise yourself with Five Guys' values such as enthusiasm, integrity, and a family-oriented approach. Reflect these values in your application to show that you align with their culture.

Tailor Your CV: Highlight relevant experience in leadership and customer service. Use specific examples that demonstrate your ability to manage teams and deliver exceptional customer experiences, as these are key aspects of the Assistant Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food industry and your understanding of the 'perfect and serve' philosophy. Mention how your skills and experiences make you a great fit for the position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Five Guys

✨Show Your Enthusiasm

Make sure to express your passion for burgers and fries during the interview. Share why you love the food industry and how it aligns with your values of enthusiasm and integrity.

✨Demonstrate Leadership Skills

Prepare examples of your hands-on leadership experience. Discuss how you've successfully managed teams in the past, focusing on creating a positive work environment and delivering excellent customer service.

✨Understand the Company Values

Familiarise yourself with the company's core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be ready to discuss how these values resonate with you and how you can embody them in your role.

✨Prepare for Scenario Questions

Anticipate questions about handling customer complaints or managing team dynamics. Think through your responses and be ready to showcase your problem-solving skills and ability to lead by example.

Assistant Manager
Five Guys
Location: Manchester

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