At a Glance
- Tasks: Lead and inspire a team to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join Five Guys, a family-run burger restaurant known for fresh ingredients and a fun work environment.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Why this job: Be part of a growing team with opportunities for career advancement and a vibrant workplace culture.
- Qualifications: Experience in fast-paced QSR environments and strong leadership skills are essential.
- Other info: Participate in team competitions and enjoy social events while developing your career.
The predicted salary is between 30000 - 42000 Β£ per year.
We\βre opening a brand new Drive Thru by the Reading Showcase Cinema in Winnersh, Reading, which means we are growing our family.
The ideal Assistant Manager would have experience working in a Drive Thru and be used to working in a fast-paced QSR environment that is exposed to high-volume sales and a large team. You need to be adaptable when it comes to people and customers, and be driven to deliver great results.
Burgers & Fries and Incredible Careers!
We\βre the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\βve stuck to the same \βperfect and serve\β philosophy since our family business began in 1986.
In every restaurant, you\βll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant\βs results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to 2,000
- High Performer Awards and Bonus\βs
- Long service Love2Shop voucher reward β 5 years 500, 10 years 1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions β Fry Cup and Olympics
- Five Guys Perks β employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER YOU\βLL BE
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun
- Ensuring every customer is delighted with their order and their Five Guys experience β You will deal with complaints promptly in an open and honest way
- Leading from the front, you will be hands on working with the team on the line and on floor with customers
- Responsible for supporting your General Manager and delivering store results
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Running smooth day to day operations, thinking about long term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
AS AN ASSISTANT MANAGER YOU\βLL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People β Experienced hands-on leadership skills
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
- If you are ambitious and want to grow β we can provide you with support and the right tools to build a career with us.
- Your next step would be a Deputy General Manager or General Manager β leading to a future as an Area Trainer, District Manager or a role in the Support Office.
- Five Guys isn\βt just a job β it can be a career!
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Assistant Manager employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Manager
β¨Tip Number 1
Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for their culture.
β¨Tip Number 2
Highlight your experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed teams and operations under pressure, as this is crucial for the Assistant Manager role.
β¨Tip Number 3
Prepare to discuss your leadership style. Think about how you inspire and motivate your team, as well as how you handle conflicts or complaints. This will demonstrate your capability to lead effectively in a busy restaurant setting.
β¨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview and understanding what it takes to succeed at Five Guys.
We think you need these skills to ace Assistant Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced QSR environments, particularly any roles you've had in Drive Thru settings. Emphasise your leadership skills and ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully led teams or improved customer service in previous positions.
Showcase Your Adaptability: In your application, provide examples of how you've adapted to changing situations or customer needs in a busy environment. This will demonstrate your ability to thrive in a dynamic setting.
Highlight Your Results-Driven Approach: Include metrics or achievements from your past roles that illustrate your success in driving sales and improving profitability. This could be through increased customer satisfaction scores or successful promotions you led.
How to prepare for a job interview at Five Guys
β¨Show Your Passion for the Brand
Make sure to express your enthusiasm for Five Guys and its commitment to quality. Talk about your love for burgers and fries, and how you appreciate their philosophy of using fresh ingredients. This will show that you align with their values.
β¨Demonstrate Leadership Experience
Prepare examples from your past roles where you successfully led a team or managed a busy environment. Highlight your ability to inspire and coach others, as this is crucial for the Assistant Manager position.
β¨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially in customer service situations. Think of specific instances where you handled complaints or improved team performance, and be ready to discuss these in detail.
β¨Understand Financial Responsibilities
Familiarise yourself with basic P&L concepts and be prepared to discuss how you would drive sales while controlling costs. Showing that you understand the financial side of running a restaurant will set you apart from other candidates.