At a Glance
- Tasks: Lead a dynamic team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join the family-run burger restaurant known for quality and fresh ingredients since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and career development opportunities.
- Other info: Flexible shifts and a supportive culture with exciting social events.
- Why this job: Be part of a fun, fast-paced environment where you can grow your career.
- Qualifications: 1 year of management experience in hospitality or QSR is preferred.
The predicted salary is between 25000 - 30000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
- Days out and social events
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Our people - Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
- Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment.
- Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush
- Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line
- Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager.
Shift Manager Logistics in York employer: Five Guys UK
At Five Guys, we pride ourselves on our vibrant work culture that values teamwork and excellence, making it an exceptional place for Shift Managers to thrive. With competitive benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement, employees are supported both personally and professionally. Our commitment to employee wellbeing and a fun, engaging environment ensures that every team member feels valued and motivated to deliver the best burger experience possible.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager Logistics in York
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experience where you've led a team or handled a busy shift. Be ready to share these stories during your interview to demonstrate how you can bring energy and direction to the crew.
✨Tip Number 3
Show off your problem-solving skills! Be prepared to discuss how you've dealt with customer complaints or operational challenges in the past. This will highlight your ability to keep things running smoothly and ensure every customer leaves happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows that you’re serious about joining the Five Guys team. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Shift Manager Logistics in York
Some tips for your application 🫡
Show Your Passion for Perfection:When writing your application, let us know how much you love delivering top-notch burgers and fries. Share any experiences where you’ve gone above and beyond to ensure customer satisfaction – we want to see that passion shine through!
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading the team, so make sure to showcase your management experience. Talk about times you've coached or motivated your crew, especially in high-pressure situations. We’re looking for leaders who can keep the energy high!
Be Honest About Your Experience:Don’t be shy about sharing your background in hospitality or QSR environments. If you’ve got a year or more of management experience, let us know! We appreciate transparency and want to understand how your skills align with our Five Guys standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows you’re keen to join the Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know the Five Guys Philosophy
Before your interview, make sure you understand the 'perfect and serve' philosophy that Five Guys stands by. Familiarise yourself with their commitment to quality ingredients and customer satisfaction, as this will show your genuine interest in the brand.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead from the front. Prepare examples of how you've successfully managed a team in a high-pressure environment. Think about times when you motivated your crew or resolved conflicts effectively.
✨Understand Financial Responsibility
Brush up on your knowledge of managing a profitable shift. Be ready to discuss how you would handle crew breaks, minimise food waste, and deploy your team during busy periods. This shows you’re not just a people person but also business-savvy.
✨Showcase Your Flexibility
Five Guys values flexibility in their staff. Be prepared to talk about your availability and willingness to work various shifts, including evenings and weekends. Highlight any previous experience where you adapted to changing schedules or demands.
