At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days paid holiday.
- Other info: Opportunities for career advancement and personal development await you!
- Why this job: Grow your career in a fun environment while making customers smile every day.
- Qualifications: 1-2 years of management experience in hospitality or QSR is preferred.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR:
- Our people - Shift Managers and Crew.
- Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing an above & beyond experience for your team and customers.
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans.
- Spotting potential and developing your team to ensure there is a strong talent pipeline.
Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.
Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You develop people and identify future talent.
Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.
Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
Assistant to Manager in York employer: Five Guys UK
Join a vibrant team at our burger restaurant, where we pride ourselves on a culture of excellence and support. As an Assistant Manager, you'll enjoy a range of benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career growth within a family-run business that values its employees. With a focus on leadership development and a commitment to employee wellbeing, this is a fantastic place to build a rewarding career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant to Manager in York
✨Tip Number 1
Get to know the restaurant inside out! Visit a few times, chat with the staff, and soak up the vibe. This way, when you walk in for your interview, you can show off your knowledge and passion for their burgers and fries.
✨Tip Number 2
Practice your leadership stories! Think of times you've inspired or coached a team. Be ready to share how you’ve handled challenges and made shifts run smoothly. We want to hear about your experience in a high-energy environment!
✨Tip Number 3
Show off your financial savvy! Brush up on P&L management and how you’ve controlled costs in previous roles. Being able to talk numbers will impress them and show you’re ready to help drive profitability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who are genuinely interested in joining our Five Guys family. Let’s make those burgers and fries shine together!
We think you need these skills to ace Assistant to Manager in York
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and great customer service shine through! We want to see that you’re excited about the role and our values. Share any relevant experiences that highlight your enthusiasm for the food industry.
Tailor Your Experience:Make sure to customise your application to reflect your management experience in high-volume environments. Highlight specific examples where you've led a team or improved operations. This will show us that you understand what it takes to keep the energy high during busy shifts!
Be Honest About Your Skills:If you have experience with P&L management or food safety standards, don’t hold back! Be clear about your skills and how they relate to the Assistant Manager role. We appreciate transparency and want to know how you can contribute to our success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re serious about joining our Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know the Company Inside Out
Before your interview, make sure you know all about the burger restaurant's history, values, and what makes their burgers and fries special. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experience where you've successfully coached or motivated your team, especially in high-pressure situations.
✨Understand Financial Responsibility
Brush up on your knowledge of P&L management and how to control costs. Be ready to discuss how you've managed inventory and waste in previous roles to hit profitability targets. This will highlight your operational excellence.
✨Prepare for Customer Service Scenarios
Think about how you would handle customer complaints or difficult situations. The interviewers will likely ask you to provide examples of how you've ensured customer satisfaction in the past, so have a few stories ready that showcase your problem-solving skills.
