Manager/Assistant Manager, in Westminster

Manager/Assistant Manager, in Westminster

Westminster Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Five Guys UK

At a Glance

  • Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
  • Company: Join a family-run burger restaurant with a passion for quality since 1986.
  • Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days holiday.
  • Other info: Opportunities for career advancement and personal development.
  • Why this job: Be part of a dynamic team and grow your career in hospitality.
  • Qualifications: 1-2 years management experience in a fast-paced environment.

The predicted salary is between 30000 - 40000 £ per year.

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.

Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.

  • An achievable bonus scheme worth up to 15% of annual salary
  • An additional Secret Shopper bonus worth up to £2,000
  • High Performer Awards and Bonuses
  • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
  • 33 Days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • Life assurance
  • The financial wellbeing app with simple-to-use, flexible benefits built around your pay
  • Days out and social events
  • Invite to the annual Assistant Manager conference
  • Five Guys Perks - employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us!
  • Enhanced Maternity & Paternity Leave
  • Pension scheme

AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR:

  • Our people - Shift Managers and Crew. Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing an above & beyond experience for your team and customers.
  • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
  • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans.
  • Spotting potential and developing your team to ensure there is a strong talent pipeline.

Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.

Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.

Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You develop people and identify future talent.

Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.

Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays.

If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.

Manager/Assistant Manager, in Westminster employer: Five Guys UK

At our burger restaurant, we pride ourselves on a vibrant work culture that values teamwork, leadership, and personal growth. With competitive benefits such as an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement, we are committed to nurturing our employees' potential while ensuring they enjoy their time at work. Join us in delivering exceptional customer experiences and be part of a family business that has thrived since 1986.

Five Guys UK

Contact Details:

Five Guys UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Manager/Assistant Manager, in Westminster

Tip Number 1

Get to know the restaurant vibe! Visit a few locations, chat with the staff, and soak up the atmosphere. This will help you understand the culture and show your genuine interest during interviews.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips and might even put in a good word for you when you apply through our website.

Tip Number 3

Prepare for situational questions! Think about how you’d handle specific challenges in a busy restaurant. Use examples from your past experience to demonstrate your leadership and problem-solving skills.

Tip Number 4

Follow up after your interview! A quick thank-you email can set you apart and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.

We think you need these skills to ace Manager/Assistant Manager, in Westminster

Leadership Skills
Coaching
Team Management
Customer Service Excellence
Complaint Resolution
Shift Management
Talent Development

Some tips for your application 🫡

Show Your Passion for Burgers:When you're writing your application, let your love for burgers and customer service shine through! We want to see that you’re excited about the role and our philosophy of serving perfect burgers and fries.

Highlight Your Leadership Skills:Make sure to showcase your experience in leading and coaching teams. We’re looking for someone who can inspire others and create a positive atmosphere, so share specific examples of how you've done this in the past.

Be Honest About Your Experience:If you’ve got management experience in a busy hospitality or QSR environment, flaunt it! Be clear about your responsibilities and achievements, especially when it comes to financial management and operational excellence.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Five Guys UK

Know the Company Inside Out

Before your interview, make sure you know the ins and outs of the restaurant's philosophy and values. Familiarise yourself with their commitment to fresh ingredients and customer service excellence. This will show that you're genuinely interested in the role and align with their mission.

Showcase Your Leadership Skills

Prepare examples from your past experience where you've successfully led a team or handled a challenging situation. Highlight how you inspired and coached your team to achieve results, as this is crucial for the Assistant Manager role.

Demonstrate Financial Acumen

Be ready to discuss your experience with P&L management and controlling costs. Bring specific examples of how you've managed inventory or reduced waste in previous roles. This will demonstrate your ability to contribute to the restaurant's profitability.

Ask Thoughtful Questions

At the end of the interview, have a few questions prepared that show your interest in the role and the company. Ask about their training programmes or how they support career growth. This not only shows your ambition but also helps you gauge if the company is the right fit for you.