At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a rich history since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days holiday.
- Other info: Great career growth opportunities with training and development support.
- Why this job: Be a brand ambassador and make a real impact in a fun environment.
- Qualifications: Passion for customer service and leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Apply below after reading through all the details and supporting information regarding this job opportunity. We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE:
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT:
- Customer service
- Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office
- If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
General Manager - Commercial in Westminster employer: Five Guys UK
As a General Manager - Commercial at our burger restaurant, you will thrive in a vibrant work culture that prioritises teamwork and excellence. With a strong focus on employee growth, we offer numerous development opportunities, including apprenticeships and clear career progression paths, alongside generous benefits such as a 20% bonus scheme, paid breaks, and free meals during shifts. Join us in delivering exceptional customer service while enjoying a supportive environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Commercial in Westminster
✨Tip Number 1
Network like a pro! Reach out to current employees or managers in the company. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to leadership and customer service. We want you to shine, so think about how you’d handle real-life situations in the restaurant.
✨Tip Number 3
Show your passion for the brand! When you talk about your love for burgers and fries, it’ll resonate with the hiring team. They want someone who’s as enthusiastic about their food as they are!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace General Manager - Commercial in Westminster
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. We want to see that you understand what being a Bench General Manager is all about, so make sure you highlight relevant experience and skills that match our needs.
Show Your Passion for Customer Service:We’re all about delivering excellent customer service, so let that shine through in your application. Share examples of how you've gone above and beyond for customers in the past – we love to see that enthusiasm!
Be Authentic and Personal:When writing your application, be yourself! We appreciate authenticity, so don’t be afraid to let your personality come through. Share your story and why you’re excited about the opportunity to join our team.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand the company's philosophy and values. Familiarise yourself with their commitment to quality ingredients and customer service. This will help you demonstrate your alignment with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Bench General Manager, you'll need to inspire and coach your team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight your hands-on approach and how you can jump in to support your crew when needed.
✨Understand P&L Management
Since you'll be accountable for the store's profitability, brush up on your financial knowledge. Be ready to discuss how you've driven sales and controlled costs in previous roles. This will show that you have the business acumen necessary for the position.
✨Prepare Questions About Growth Opportunities
The company values ambition and career progression. Prepare thoughtful questions about development opportunities, such as training programmes or potential career paths within the organisation. This will demonstrate your eagerness to grow and contribute to the company's success.
