At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days of holiday.
- Other info: Great career growth opportunities with training and development support.
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: Hands-on leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers.
REWARDS- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
- Drive the Five Guys culture by always role modelling our values
- Creating an awesome working environment where people are happy to come to work and have fun
- Responsible for reward and recognition
- Demonstrate close attention to detail
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Experienced hands-on leadership skills
- Customer service
- Having your people's development at heart
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
Bench General Manager in Westminster employer: Five Guys UK
At Five Guys, we pride ourselves on being more than just a burger restaurant; we are a family that values our employees and their growth. As a Bench General Manager, you will enjoy a vibrant work culture that encourages teamwork and personal development, alongside competitive benefits such as a quarterly bonus scheme, generous holiday allowance, and opportunities for career progression. Join us in creating an exceptional dining experience while having fun and building a rewarding career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Bench General Manager in Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to current or former employees of Five Guys. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality during interviews! We want to see your enthusiasm for burgers and fries, as well as your leadership skills. Be yourself, share your experiences, and let your passion for customer service shine through. Remember, we’re looking for brand ambassadors!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in the restaurant. Whether it’s dealing with a difficult customer or motivating your team, having examples ready will show us you’re the right fit for the Bench General Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our awesome perks right there. Let’s get you started on this incredible career journey with Five Guys!
We think you need these skills to ace Bench General Manager in Westminster
Some tips for your application 🫡
Show Your Passion for Burgers and Fries:When you're writing your application, let your love for burgers and fries shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about being part of our Five Guys family.
Highlight Your Leadership Skills:As a Bench General Manager, you'll be leading teams and driving results. Make sure to showcase your hands-on leadership experience in your application. Share examples of how you've inspired and developed your team in the past!
Be Authentic and Personable:We value authenticity, so don’t be afraid to let your personality come through in your writing. Use a friendly tone and share your story—what makes you a great fit for our culture and values? We want to get to know the real you!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for this awesome opportunity!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand Five Guys' philosophy and values. Familiarise yourself with their commitment to quality ingredients and customer service. This will help you demonstrate your alignment with their culture and show that you're genuinely interested in being part of the team.
✨Showcase Your Leadership Skills
As a Bench General Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight your hands-on approach and how you can motivate others to deliver excellent service.
✨Be Ready to Discuss P&L Management
Understanding profit and loss is crucial for this role. Brush up on your financial knowledge and be prepared to discuss how you've driven sales and controlled costs in previous positions. This will show that you can take ownership of the store's financial health.
✨Emphasise Team Development
Five Guys values talent development, so come prepared with ideas on how you would spot potential in your team and help them grow. Share specific strategies you've used in the past to mentor and develop staff, ensuring you convey your passion for people development.
