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For Companies At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy bonuses, paid holidays, free food, and private medical care.
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: Hands-on leadership skills and a passion for customer service.
- Other info: Great career growth opportunities and development support available.
The predicted salary is between 30000 - 40000 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores.
REWARDS
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front; you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long-term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
- Drive the Five Guys culture by always role modelling our values
- Creating an awesome working environment where people are happy to come to work and have fun
- Responsible for reward and recognition
- Demonstrate close attention to detail
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Experienced hands-on leadership skills
- Customer service
- Having your people's development at heart
INCREDIBLE CAREERS WITH FIVE GUYS
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
Bench General Manager in Walkern employer: Five Guys UK
Contact Detail:
Five Guys UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bench General Manager in Walkern
✨Tip Number 1
Network like a pro! Get chatting with folks in the industry, whether it's at local events or online. You never know who might have the inside scoop on a Bench General Manager role or can put in a good word for you.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share stories about how you've inspired and developed teams in the past. They want to see that you can bring our values to life!
✨Tip Number 3
Be flexible and ready to jump in! If you're applying for a Bench General Manager position, demonstrate your willingness to work across different stores. Highlight your adaptability and hands-on approach to managing operations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Five Guys family. Don’t miss out on this opportunity!
We think you need these skills to ace Bench General Manager in Walkern
Some tips for your application 🫡
Show Your Passion for Burgers and Fries: When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best food and service.
Highlight Your Leadership Skills: As a Bench General Manager, you'll be leading a team, so make sure to showcase your hands-on leadership experience. Share examples of how you've inspired and developed your team in previous roles – we love to see that!
Be Specific About Your Achievements: Don’t just list your responsibilities; tell us about your successes! Whether it’s driving sales or improving customer satisfaction, specific achievements will help us see how you can contribute to our success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand Five Guys' philosophy and values. Familiarise yourself with their commitment to fresh ingredients and excellent customer service. This will help you demonstrate your alignment with their culture and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Bench General Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight your hands-on approach and how you can motivate others to deliver top-notch service.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to day-to-day operations, such as handling customer complaints or managing staff schedules. Practising these responses will help you feel more confident during the interview.
✨Emphasise Your Passion for Customer Service
Five Guys prides itself on exceptional customer service. Be prepared to discuss what great customer service means to you and how you've implemented it in previous roles. Share specific examples of how you've gone above and beyond to ensure customer satisfaction.