At a Glance
- Tasks: Lead and inspire your team to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a legacy of quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days holiday.
- Other info: Great career growth opportunities and access to wellbeing support.
- Why this job: Be a brand ambassador and make a real impact in a fun, fast-paced environment.
- Qualifications: 2+ years of General Management experience in hospitality or QSR.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.
- An achievable 30% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A GENERAL MANAGER, YOU'LL BE RESPONSIBLE FOR:
- Your people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area.
- Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers.
- Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline.
- Responsible for managing any HR issues while also being able to reward and recognise when needed.
Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment.
Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. You have a history of developing managers, planning succession, and creating a strong talent pipeline. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business.
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
General Manager - Showroom in Urmston employer: Five Guys UK
At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. As a General Manager, you'll enjoy competitive benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement within our family-run business. Join us in delivering the perfect burger experience while being rewarded for your hard work and dedication in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Showroom in Urmston
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get ready for those interviews! Research common questions for General Manager positions and practice your answers. Focus on your leadership style, how you handle team dynamics, and your experience with P&L management. Confidence is key!
✨Tip Number 3
Show off your passion for burgers and fries! When you get the chance to chat with potential employers, share your love for the brand and how you can contribute to maintaining that 'perfect and serve' philosophy. Authenticity goes a long way!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Five Guys family. Let's get you that dream job!
We think you need these skills to ace General Manager - Showroom in Urmston
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and customer service shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering the best experience for our customers.
Highlight Your Leadership Skills:As a General Manager, you'll be leading a team, so make sure to showcase your leadership experience. Share specific examples of how you've inspired and developed your team in previous roles – we love to see that!
Be Clear About Your Financial Expertise:Since you'll be managing P&L and budgets, it’s crucial to demonstrate your financial savvy. Include any relevant achievements or experiences that show how you've successfully driven sales and managed costs in the past.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Five Guys UK
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Five Guys' philosophy and operations. Familiarise yourself with their menu, values, and what makes them stand out in the burger industry. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight your coaching style and how you develop talent within your team.
✨Financial Savvy is Key
Be ready to discuss your experience with P&L ownership and managing budgets. Bring specific examples of how you've driven sales and controlled costs in previous roles. This will demonstrate your financial expertise and ability to maximise profitability without compromising quality.
✨Emphasise Customer Service Excellence
Five Guys prides itself on delivering top-notch customer service. Prepare to share instances where you've gone above and beyond for customers or implemented strategies that improved customer satisfaction. This will show that you align with their commitment to excellent service.
