At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days holiday.
- Other info: Great career growth opportunities and access to wellbeing support.
- Why this job: Be a brand ambassador and make a real impact in a fun environment.
- Qualifications: 2+ years of General Management experience in hospitality or QSR.
The predicted salary is between 35000 - 45000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.
- An achievable 30% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A GENERAL MANAGER, YOU'LL BE RESPONSIBLE FOR:
- Your people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area.
- Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers.
- Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline.
- Responsible for managing any HR issues while also being able to reward and recognise when needed.
Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment.
Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. You have a history of developing managers, planning succession, and creating a strong talent pipeline. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business.
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
General Manager Food & Beverage in Urmston employer: Five Guys UK
At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. Our General Managers enjoy a range of benefits including a generous bonus scheme, extensive paid holiday, and opportunities for career advancement within our family-run business. With a focus on employee wellbeing and a commitment to delivering the best burgers and fries, we create an environment where our team can thrive and feel valued.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager Food & Beverage in Urmston
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Five Guys or similar places. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality during interviews! We want to see how you lead and inspire teams, so share stories that highlight your management style and how you’ve turned challenges into successes.
✨Tip Number 3
Be prepared with questions! When you get the chance to interview, ask about the team culture and growth opportunities. It shows you’re genuinely interested in being part of our Five Guys family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace General Manager Food & Beverage in Urmston
Some tips for your application 🫡
Show Your Passion for Food & Service:When writing your application, let your love for food and customer service shine through. We want to see how you connect with our philosophy of serving perfect burgers and fries, so share any relevant experiences that highlight your passion!
Highlight Your Leadership Skills:As a General Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about how you've inspired and developed teams in the past, and how you plan to do the same with us at Five Guys.
Be Specific About Your Experience:We’re looking for someone with solid experience in high-volume hospitality or QSR environments. Be specific about your past roles, responsibilities, and achievements, especially when it comes to managing budgets and driving sales.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the Five Guys philosophy and operations. Familiarise yourself with their menu, values, and what makes them stand out in the burger industry. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching style and how you’ve developed talent. Be ready to discuss specific situations where you turned challenges into opportunities.
✨Financial Savvy is Key
Since financial expertise is crucial for this role, brush up on your P&L management skills. Be prepared to discuss how you've driven sales and controlled costs in previous positions. Use concrete numbers and results to illustrate your success in maximising profitability without compromising quality.
✨Emphasise Customer Service Excellence
Five Guys prides itself on delivering top-notch customer service. Think of examples where you went above and beyond to ensure customer satisfaction. Highlight any initiatives you’ve implemented that improved service levels or customer feedback, as this aligns perfectly with their brand ambassador role.
