At a Glance
- Tasks: Lead and inspire your team to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join a family-run burger restaurant with a commitment to quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days of holiday.
- Other info: Great career growth opportunities and access to wellbeing support.
- Why this job: Be a brand ambassador and make a real impact in a fun, fast-paced environment.
- Qualifications: 2+ years of General Management experience in hospitality or QSR required.
The predicted salary is between 35000 - 45000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes:
- Leading, inspiring and coaching the teams to ensure the restaurant delivers profitability and optimises all sales opportunities while delivering an excellent level of customer service.
- Being our brand ambassador; ensuring we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.
Benefits include:
- An achievable 30% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
As a General Manager, you'll be responsible for:
- Your people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area.
- Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers.
- Ensuring your store runs smoothly on the day-to-day operations and thinking about long-term planning.
- Spotting potential and developing your team to ensure there is a strong talent pipeline.
- Managing any HR issues while also being able to reward and recognise when needed.
Experience required:
- A minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment.
- Full P&L ownership.
- Expertise in driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality.
- A history of developing managers, planning succession, and creating a strong talent pipeline.
- Total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business.
Your next step could be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
General Manager (Food) in Urmston employer: Five Guys UK
At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. Our General Managers enjoy a range of benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement within our family-run business. With a focus on employee wellbeing and a commitment to delivering the best burgers and fries, Five Guys is the perfect place for those looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager (Food) in Urmston
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with QSR. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've inspired and developed your teams. This will highlight your fit for the General Manager role.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to restaurants you admire. Express your interest in working with them and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our Five Guys family.
We think you need these skills to ace General Manager (Food) in Urmston
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering the best burgers and fries experience to our customers.
Highlight Your Leadership Skills:As a General Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share examples of how you've inspired and developed your team in previous roles – we love to see that!
Be Specific About Your Experience:Don’t just say you have management experience; give us the details! Talk about your P&L ownership, budget management, and any successes you've had in driving sales. The more specific you are, the better we can see how you fit into our Five Guys family.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Five Guys UK
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the company’s history and values. Understand their 'perfect and serve' philosophy and be ready to discuss how your experience aligns with their commitment to quality and customer service.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching style and how you’ve developed talent within your previous roles.
✨Financial Savvy is Key
Brush up on your financial expertise, especially around P&L ownership and budget management. Be ready to discuss specific strategies you've used to drive sales and control costs without compromising quality.
✨Demonstrate Your Passion for Food Safety
Food safety and hygiene are crucial in this role. Be prepared to talk about your experience with maintaining high hygiene standards and compliance with health regulations. Share any relevant certifications or training that highlight your commitment to food safety.
