At a Glance
- Tasks: Lead and inspire teams to deliver exceptional customer service and profitability.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy bonuses, paid holidays, free food, and career development opportunities.
- Other info: Opportunities for growth into higher management roles within the company.
- Why this job: Be part of a fun, energetic environment while building a rewarding career.
- Qualifications: 1-2 years of management experience in hospitality or QSR is preferred.
The predicted salary is between 30000 - 40000 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Always leading with our values
- Spotting potential and developing your team to ensure there is a strong talent pipeline
- Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high
- Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews
- Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets
- Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent
- Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings
- Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Assistant Manager in Trafford employer: Five Guys UK
At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture where our Assistant Managers play a crucial role in leading and inspiring their teams. With competitive rewards, including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement, we ensure that our employees feel valued and supported in their professional growth. Join us in creating a fun and dynamic environment where every day is an opportunity to deliver outstanding customer experiences and develop your career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Trafford
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and how you can fit in, plus it shows you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved a problem. Be ready to share these examples during your interview to showcase your skills and experience.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the position. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace Assistant Manager in Trafford
Some tips for your application 🫡
Show Your Passion for Burgers!:When you're writing your application, let your love for burgers and customer service shine through. We want to see that you’re not just looking for any job, but that you genuinely care about delivering an amazing experience for our customers.
Highlight Your Leadership Skills:As an Assistant Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share specific examples of how you've motivated and developed your team in the past – we love to see that!
Be Specific About Your Experience:Don’t just say you have management experience; tell us about it! Include details about your previous roles, especially in high-volume environments. We want to know how you’ve handled busy shifts and kept the energy high.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know the Company Inside Out
Before your interview, make sure you know all about the restaurant's history, values, and what makes their burgers and fries special. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experience where you've successfully coached or motivated your team, especially in high-pressure situations.
✨Be Customer-Centric
Since customer satisfaction is key, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you handle complaints and ensure every guest leaves happy.
✨Understand Financials
Brush up on your P&L management knowledge. Be prepared to discuss how you've managed costs and driven sales in previous roles. Showing that you can balance profitability with excellent service will set you apart.
