At a Glance
- Tasks: Lead and inspire your team to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join the family-run Five Guys, known for its fresh ingredients and vibrant culture.
- Benefits: Enjoy a competitive salary, bonuses, 33 days holiday, and free food on shift.
- Other info: Great career progression opportunities with training and development support.
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
The predicted salary is between 36000 - 60000 € per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities while delivering an excellent level of customer service.
Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers.
REWARDS
- An achievable 30% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A GENERAL MANAGER YOU'LL BE
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long-term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
- Drive the Five Guys culture by always role modelling our values
- Creating an awesome working environment where people are happy to come to work and have fun
- Responsible for reward and recognition
- Demonstrate close attention to detail
YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Experienced hands-on leadership skills
- Customer service
- Having your people's development at heart
INCREDIBLE CAREERS WITH FIVE GUYS
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
General Manager in Stourbridge employer: Five Guys UK
Five Guys is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture where employees are encouraged to lead, inspire, and develop their skills. With competitive rewards such as a quarterly bonus scheme, generous holiday allowance, and opportunities for career advancement, including apprenticeships and management roles, Five Guys fosters an environment where hard work and dedication are recognised and celebrated. Located in a dynamic setting, our General Managers play a crucial role in creating a fun and engaging workplace, ensuring that every team member feels valued and motivated to deliver the perfect burger experience.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Stourbridge
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a General Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to connect with industry professionals and follow companies you're interested in. Engage with their posts and share your insights to get noticed.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to managing a team and driving sales. Show off your leadership skills and how you embody the Five Guys values!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Five Guys family.
We think you need these skills to ace General Manager in Stourbridge
Some tips for your application 🫡
Show Your Passion for Burgers and Fries:When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best food and service.
Highlight Your Leadership Skills:As a General Manager, you'll be leading a team, so make sure to showcase your hands-on leadership experience. Share examples of how you've inspired and developed your team in previous roles – we love to see that!
Be Authentic and Personable:We value integrity and a family-like atmosphere, so don’t be afraid to let your personality come through in your application. Write as if you’re chatting with us over a burger – keep it friendly and genuine!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining the Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know Your Burgers and Fries
Before the interview, make sure you’re well-versed in Five Guys' menu and values. Familiarise yourself with their philosophy of using fresh ingredients and how that translates into customer satisfaction. This shows your genuine interest in the brand and its commitment to quality.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Highlight how you inspire and motivate others to achieve their best.
✨Understand P&L Responsibilities
Be ready to discuss your experience with profit and loss management. Think about how you’ve driven sales while controlling costs in previous roles. This will show that you understand the financial aspects of running a restaurant and can contribute to its profitability.
✨Emphasise Customer Service Excellence
Five Guys prides itself on exceptional customer service. Prepare to share specific instances where you went above and beyond for customers. Discuss how you would instil this same level of service in your team, ensuring every customer leaves happy.
