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- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join a family-run burger restaurant with a commitment to quality since 1986.
- Benefits: Enjoy bonuses, paid breaks, free meals, and 33 days of holiday!
- Why this job: Grow your career in a supportive environment with exciting development opportunities.
- Qualifications: No specific experience required, just a passion for great service and teamwork.
- Other info: Potential career progression to Deputy General Manager or beyond!
The predicted salary is between 30000 - 42000 £ per year.
We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986. An achievable bonus scheme worth up to 15% of annual salary ~ An additional Secret Shopper bonus worth up to £2,000 ~ High Performer Awards and Bonus\’s ~ Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000 ~33 Days paid holiday ~ Paid breaks ~ Free burgers, fries and shakes while on shift ~ Life assurance ~ The financial wellbeing app with simple-to-use, flexible benefits built around your pay. Days out and social events Invite to the annual Assistant Manager conference Five Guys Perks – employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme Customer service Responsible for Shift Managers and Crew Supporting the delivery of perfect burgers and fries. Ensuring every customer is delighted with their order and their Five Guys experience – You will deal with complaints promptly in an open and honest way. Responsible for supporting your General Manager and delivering store results. Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs. Running smooth day to day operations, thinking about long term plans. Developing your team to ensure there is a strong talent pipeline. If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager – leading to a future as an Area Trainer, District Manager or a role in the Support Office.
Store Operations Supervisor employer: Five Guys UK
Contact Detail:
Five Guys UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Operations Supervisor
✨Tip Number 1
Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer satisfaction will help you demonstrate your alignment with their philosophy during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight any experience you have in training or developing staff, as this is crucial for the Store Operations Supervisor role.
✨Tip Number 3
Research common challenges faced in fast-paced restaurant environments and think about how you would address them. Being able to discuss these scenarios will demonstrate your problem-solving abilities and readiness for the role.
✨Tip Number 4
Network with current or former employees of Five Guys if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Store Operations Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Store Operations Supervisor position. Understand the key responsibilities and required skills, such as customer service excellence and team development.
Tailor Your CV: Customise your CV to highlight relevant experience in operations management, customer service, and team leadership. Use specific examples that demonstrate your ability to drive sales and manage costs effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the food industry and your alignment with the company's values. Mention how your previous experiences have prepared you for this role and express your enthusiasm for contributing to the Five Guys team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Five Guys UK
✨Know the Company
Familiarise yourself with the company's history, values, and their 'perfect and serve' philosophy. Understanding their commitment to quality and customer satisfaction will help you align your answers with their expectations.
✨Showcase Leadership Skills
As a Store Operations Supervisor, you'll be responsible for managing a team. Prepare examples of how you've successfully led teams in the past, handled conflicts, and developed talent. Highlight your ability to motivate and inspire others.
✨Demonstrate Customer Focus
Be ready to discuss how you would ensure every customer has a delightful experience. Think of specific instances where you've dealt with complaints effectively or gone above and beyond for customers in previous roles.
✨Discuss Financial Acumen
Since you'll have ownership of P&L, be prepared to talk about your experience with driving sales and controlling costs. Bring examples of how you've contributed to financial success in previous positions, showcasing your understanding of business operations.
