At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free food, and 33 days of holiday.
- Other info: Access to development programmes and a supportive team culture.
- Why this job: Kickstart your career in a fun environment with growth opportunities and exciting team events.
- Qualifications: Hands-on leadership skills and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you’ll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant’s results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- Leading from the front, you will be hands on working with the team on the line and on floor with customers
- Responsible for supporting your General Manager and delivering store results
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Running smooth day to day operations, thinking about long term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Experienced hands-on leadership skills
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn’t just a job - it can be a career!
Assistant Manager in Stoke-on-Trent employer: Five Guys UK
At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture where our Assistant Managers play a crucial role in leading and inspiring their teams. With competitive rewards, including an achievable bonus scheme and extensive development opportunities, we ensure that our employees not only enjoy their time at work but also have clear pathways for career progression. Located in a dynamic environment, we foster a sense of community through team events and a supportive atmosphere, making Five Guys a fantastic place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Stoke-on-Trent
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of the Five Guys family.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired or coached a team. Be ready to share these experiences during your interview to demonstrate how you embody the qualities they’re looking for in an Assistant Manager.
✨Tip Number 3
Show your passion for burgers and fries! Talk about your love for great food and customer service. Let them see that you’re not just looking for any job, but that you’re excited about making every Five Guys experience unforgettable.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It’s a nice touch that shows your enthusiasm and keeps you on their radar. And remember, apply through our website for the best chance at landing that dream role!
We think you need these skills to ace Assistant Manager in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion for Burgers and Fries:When you're writing your application, let your love for burgers and fries shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about being part of our Five Guys family.
Highlight Your Leadership Skills:As an Assistant Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share examples of how you've inspired and coached others in previous roles – we love to see that!
Be Authentic and Honest:We value integrity at Five Guys, so be yourself in your application. Don’t be afraid to share your personality and what makes you unique. We’re looking for genuine people who can bring our values to life!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for this awesome opportunity!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you know everything about the restaurant's history, values, and what makes their burgers and fries special. This shows genuine interest and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team, resolved conflicts, or improved customer service in previous roles. Be ready to discuss your coaching style!
✨Emphasise Customer Service Excellence
Customer satisfaction is key in this role. Think of specific instances where you went above and beyond for a customer or handled a complaint effectively. Highlighting these experiences will show that you align with their commitment to excellent service.
✨Be Ready to Discuss Profitability
Understanding P&L is crucial for this position. Brush up on basic financial concepts and be prepared to discuss how you've driven sales or controlled costs in past roles. This will demonstrate your readiness to take ownership of store results.
