At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy a competitive bonus scheme, free meals, and 33 days paid holiday.
- Other info: Great career progression opportunities and support for personal development.
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores.
REWARDS
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
General Manager - Kitchens in Stevenage employer: Five Guys UK
At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. With competitive benefits including a generous bonus scheme, extensive paid holiday, and opportunities for career advancement, our Bench General Managers play a crucial role in delivering outstanding customer service while developing their leadership skills across multiple locations. Join us in St Albans, Hemel Hempstead, and Stevenage, where your passion for perfect burgers and fries can flourish in a supportive and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Kitchens in Stevenage
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired or coached a team. Be ready to share these experiences during your interview to demonstrate your fit for the Bench General Manager role.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our burger-loving family!
We think you need these skills to ace General Manager - Kitchens in Stevenage
Some tips for your application 🫡
Show Your Passion for Burgers and Fries:When you're writing your application, let your love for perfect burgers and fries shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering an amazing dining experience.
Highlight Your Leadership Skills:As a Bench General Manager, you'll be leading and inspiring teams. Make sure to include examples of how you've successfully managed or coached others in the past. We love to see candidates who can demonstrate their ability to motivate and develop a team!
Be Clear About Your Flexibility:Since this role requires working across multiple locations, it’s important to mention your flexibility in your application. Let us know that you’re ready to jump between our St Albans, Hemel Hempstead, and Stevenage stores as needed.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows you’re serious about joining our Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand the brand's philosophy and values. Familiarise yourself with their commitment to fresh ingredients and customer service. This will help you demonstrate your alignment with their mission during the interview.
✨Showcase Your Leadership Skills
As a Bench General Manager, you'll need to inspire and coach your team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate others and drive results. Be ready to discuss specific situations where your leadership made a difference.
✨Be Ready for Hands-On Scenarios
Expect questions about how you'd handle day-to-day operations and challenges in a busy restaurant environment. Think of scenarios where you had to jump in and support your team directly. Showing that you're not afraid to get your hands dirty will resonate well with the interviewers.
✨Discuss Your Financial Acumen
Since you'll be responsible for P&L, come prepared to talk about your experience with managing budgets and driving sales. Highlight any strategies you've implemented in the past that improved profitability or reduced costs, as this will show your understanding of the business side of running a restaurant.
