At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive bonuses, free meals, and 33 days paid holiday.
- Other info: Flexible work across multiple locations with exciting social events.
- Why this job: Kickstart your career in a fun environment with growth opportunities and support.
- Qualifications: Enthusiasm for customer service and a hands-on leadership approach.
The predicted salary is between 30000 - 40000 € per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores.
REWARDS
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
General Manager - In Training in Stevenage employer: Five Guys UK
At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. With competitive benefits including a generous bonus scheme, extensive paid holiday, and opportunities for career advancement, our employees thrive in an environment that encourages passion for perfect burgers and fries. Join us in St Albans, Hemel Hempstead, or Stevenage, where you can develop your leadership skills while enjoying unique perks like free meals and social events.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - In Training in Stevenage
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in one of our stores. Chat with the crew, soak up the vibe, and understand what makes us tick. This will help you connect during your interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership pitch! As a future General Manager, you'll need to demonstrate your ability to inspire and coach teams. Think of examples from your past experiences where you've led a team to success, and be ready to share those stories during your interview.
✨Tip Number 3
Be flexible and show your willingness to adapt! Since this role requires working across different locations, highlight your flexibility and readiness to jump in wherever needed. It’s all about showing that you can handle the hustle and bustle of our busy restaurants.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple gesture that can set you apart and keep you fresh in their minds as they make their decision.
We think you need these skills to ace General Manager - In Training in Stevenage
Some tips for your application 🫡
Show Your Passion for Burgers and Fries:When writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the perfect meal and customer experience.
Highlight Your Leadership Skills:As a Bench General Manager, you'll be leading and inspiring teams. Make sure to showcase any previous leadership experiences in your application. Share specific examples of how you've motivated others and driven success in past roles.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand the company's philosophy and values. Familiarise yourself with their commitment to fresh ingredients and excellent customer service. This will help you demonstrate your alignment with their mission during the interview.
✨Showcase Your Leadership Skills
As a potential Bench General Manager, you'll need to exhibit strong leadership qualities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you can inspire and coach others in the restaurant environment.
✨Be Ready for Hands-On Scenarios
Expect to discuss real-life scenarios where you might need to jump in and support your team on the line. Think about times when you've had to manage busy periods or tackle operational challenges. Highlight your ability to remain calm under pressure and your willingness to get stuck in.
✨Demonstrate Your Passion for Customer Service
Customer service is at the heart of this role. Prepare to share your thoughts on what excellent customer service looks like and how you would ensure that every guest has a fantastic experience. Use specific examples to illustrate your commitment to delivering top-notch service.
