At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive salary, bonuses, free meals, and 33 days paid holiday.
- Other info: Great career growth opportunities and support for personal development.
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores.
REWARDS
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front; you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
General Manager - Competitive Salary in Stevenage employer: Five Guys UK
At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. With competitive salaries, generous bonuses, and a range of benefits including free meals and comprehensive health support, our Bench General Managers enjoy a fulfilling career path with opportunities for advancement across multiple locations in St Albans, Hemel Hempstead, and Stevenage. Join us to be part of a family-run business that has been dedicated to serving perfect burgers and fries since 1986, while also fostering your professional development through training and mentorship.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Competitive Salary in Stevenage
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with their values.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've inspired and coached teams in the past. They want to see that you can lead from the front and create a positive environment for everyone.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace General Manager - Competitive Salary in Stevenage
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering the perfect meal and customer experience.
Highlight Your Leadership Skills:As a Bench General Manager, you'll be leading teams and inspiring others. Make sure to include examples of how you've successfully managed or coached teams in the past. We love to see candidates who can demonstrate their ability to motivate and develop others!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our burger-loving family!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand the brand's philosophy and values. Familiarise yourself with their commitment to fresh ingredients and excellent customer service. This will help you demonstrate your alignment with their mission during the interview.
✨Showcase Your Leadership Skills
As a Bench General Manager, you'll need to inspire and coach your team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate others and drive results. Be ready to discuss specific situations where your leadership made a difference.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think about scenarios you might face in the role, such as handling customer complaints or managing staff conflicts, and prepare your responses to show how you'd handle these situations effectively.
✨Demonstrate Flexibility and Passion
The role requires flexibility across multiple locations, so be prepared to discuss your willingness to adapt. Show your enthusiasm for the food industry and your passion for delivering perfect burgers and fries. This will highlight your commitment to the brand and its success.
