At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive bonuses, free meals, and 33 days paid holiday.
- Other info: Great career progression opportunities and support for personal development.
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 € per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores.
REWARDS
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
General Manager - Commercial in Stevenage employer: Five Guys UK
At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. With competitive benefits such as a 20% bonus scheme, generous holiday allowance, and opportunities for career advancement, our Bench General Managers play a crucial role in leading our teams to deliver outstanding customer service while enjoying perks like free meals and social events. Join us in St Albans, Hemel Hempstead, or Stevenage, where your passion for perfect burgers and fries can flourish in a supportive environment focused on your success.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Commercial in Stevenage
✨Tip Number 1
Network like a pro! Reach out to current employees or managers at the restaurant. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your passion for burgers and fries! When you get the chance to meet with hiring managers, let your enthusiasm shine through. Share your ideas on how to enhance customer service and boost sales.
✨Tip Number 3
Be flexible and ready to jump in! As a Bench General Manager, you’ll need to adapt quickly. Highlight your ability to lead teams across different locations and your hands-on approach to problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our burger-loving family!
We think you need these skills to ace General Manager - Commercial in Stevenage
Some tips for your application 🫡
Show Your Passion for Burgers and Fries:When writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering the perfect meal and customer experience.
Highlight Your Leadership Skills:As a Bench General Manager, you'll be leading teams and inspiring others. Make sure to showcase any previous leadership experiences in your application. Tell us how you've motivated teams and driven success in past roles!
Be Specific About Your Flexibility:Since this role requires flexibility across multiple locations, mention your willingness to work in St Albans, Hemel Hempstead, and Stevenage. This shows us you're ready to jump in wherever needed!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand the brand's philosophy and values. Familiarise yourself with their commitment to quality ingredients and customer service. This will help you demonstrate your passion for the role and align your answers with what they stand for.
✨Showcase Your Leadership Skills
As a Bench General Manager, you'll need to inspire and coach your team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight your hands-on approach and how you can motivate others to deliver excellent service.
✨Be Ready to Discuss Profitability
Understanding P&L is crucial for this role. Brush up on your financial knowledge and be prepared to discuss how you've driven sales and controlled costs in previous positions. They’ll want to see that you can balance operational efficiency with customer satisfaction.
✨Flexibility is Key
Since the role requires working across multiple locations, emphasise your flexibility and willingness to adapt. Share any experiences where you've successfully managed change or worked in different environments, showing that you're ready to jump in wherever needed.
