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- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality.
- Benefits: Enjoy bonuses, paid holidays, free food, and career development opportunities.
- Why this job: Be part of a fun environment where you can grow your career and make an impact.
- Qualifications: Enthusiasm for customer service and leadership skills are essential.
- Other info: Participate in team events and enjoy employee discounts.
The predicted salary is between 30000 - 42000 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay.
- Days out and social events
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun!
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
- You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Leading from the front and being hands on
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn’t just a job - it can be a career!
Manager Duty in St Albans employer: Five Guys UK
Contact Detail:
Five Guys UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Duty in St Albans
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! As a Shift Manager, you'll need to demonstrate your ability to lead a team. Think of examples from your past experiences where you've successfully managed a group or resolved conflicts, and be ready to share those stories.
✨Tip Number 3
Show your enthusiasm for burgers and fries! When you apply through our website, let your passion for food shine through. Talk about your favourite burger combinations or what makes a perfect fry – it’ll make you memorable!
✨Tip Number 4
Be prepared to get hands-on! During the interview, they might ask how you'd handle a busy shift or a customer complaint. Think about how you can lead by example and keep the team motivated while ensuring every customer leaves happy.
We think you need these skills to ace Manager Duty in St Albans
Some tips for your application 🫡
Show Your Passion for Burgers: When you're writing your application, let your love for burgers and fries shine through! We want to see that you're genuinely excited about the role and our values. Share any experiences that highlight your enthusiasm for great food and customer service.
Highlight Your Leadership Skills: As a Shift Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've motivated others or handled challenges with a positive attitude. We love seeing how you can bring our values to life!
Be Authentic and Honest: We appreciate honesty, so don’t be afraid to be yourself in your application. If you’ve faced challenges in previous roles, share how you dealt with them. This shows us your integrity and how you handle tough situations, which is key for a Shift Manager.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s straightforward and ensures we get all the info we need to consider you for the role. Plus, it shows you’re keen on joining the Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know Your Burgers and Fries
Before the interview, brush up on Five Guys' menu and their commitment to quality. Being able to discuss their philosophy of using fresh ingredients and how it impacts customer satisfaction will show your enthusiasm for the brand.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will highlight your ability to create a positive working environment.
✨Emphasise Customer Service
Five Guys values customer experience highly. Be ready to share stories about how you've gone above and beyond for customers in previous roles. This will demonstrate that you understand the importance of customer satisfaction.
✨Align with Company Values
Familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. During the interview, relate your personal values and work ethic to these principles to show you're a great cultural fit.
