At a Glance
- Tasks: Lead a dynamic team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join the family-run burger restaurant known for quality and fresh ingredients since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 28 days paid holiday.
- Other info: Flexible shifts, social events, and opportunities for career advancement await you!
- Why this job: Be part of a fun, energetic environment where you can grow your career.
- Qualifications: 1 year of management experience in a fast-paced hospitality setting is preferred.
The predicted salary is between 25000 - 30000 € per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
- Days out and social events
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Our people - Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
- Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment.
- Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush
- Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line
- Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager.
Shift Manager - Warehouse employer: Five Guys UK
At Five Guys, we pride ourselves on our vibrant work culture that champions teamwork and excellence in service. As a Shift Manager, you'll enjoy competitive rewards, including an achievable bonus scheme and generous employee perks, all while leading a passionate team dedicated to delivering the best burger experience. With ample opportunities for career growth and a supportive environment, Five Guys is the perfect place for those looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Warehouse
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experience where you've successfully led a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate your capability as a Shift Manager.
✨Tip Number 3
Show your passion for customer service! Five Guys is all about delivering an amazing experience. Be prepared to discuss how you would handle customer complaints and ensure every guest leaves happy. This will highlight your commitment to their 'perfect and serve' philosophy.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your enthusiasm for the role and showcases your relevant experience. We want to see how you can bring our values to life!
We think you need these skills to ace Shift Manager - Warehouse
Some tips for your application 🫡
Show Your Passion for Perfection:When writing your application, let us know how much you love delivering top-notch service. Share examples of how you've gone above and beyond to ensure customers leave happy, just like we do at Five Guys!
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading the team, so make sure to showcase your management experience. Tell us about times you've motivated your crew or handled challenges during busy shifts – we want to see that you can keep the energy high!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points if needed to highlight your key experiences and skills. We appreciate clarity, and it helps us see how you fit into our Five Guys family.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Five Guys UK
✨Know the Five Guys Philosophy
Before your interview, make sure you understand the 'perfect and serve' philosophy that Five Guys stands by. Familiarise yourself with their commitment to fresh ingredients and customer satisfaction, as this will show your genuine interest in the brand and its values.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead by example. Prepare examples from your past experience where you've successfully managed a team or handled a busy shift. Highlight how you motivated your crew and ensured operational excellence during peak times.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with customer complaints or managing crew breaks. Think of scenarios from your previous roles and how you resolved them, showcasing your problem-solving skills and ability to maintain a positive atmosphere.
✨Show Your Passion for Hospitality
Express your enthusiasm for the hospitality industry and working in a fast-paced environment. Share why you love providing excellent customer service and how you plan to ensure every customer leaves happier than when they arrived. This passion can set you apart from other candidates.
