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- Tasks: Lead shifts, ensure quality burgers and fries, and create a fun work environment.
- Company: Join Five Guys, a family-run burger restaurant since 1986, known for fresh ingredients.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Why this job: Be part of a vibrant team, develop your career, and delight customers every day.
- Qualifications: No specific experience required, just a passion for great food and leadership.
- Other info: Opportunities for career growth and participation in fun team events.
The predicted salary is between 28800 - 43200 £ per year.
Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
- Days out and social events
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun!
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
- You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Leading from the front and being hands on
- Customer service
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn't just a job - it can be a career!
Shift Manager ( {{city}}) employer: Five Guys UK
Contact Detail:
Five Guys UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager ( {{city}})
✨Tip Number 1
Familiarise yourself with Five Guys' values and culture. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their philosophy during the interview.
✨Tip Number 2
Prepare examples from your past experience that showcase your leadership skills and ability to manage a team effectively. Highlight situations where you improved team performance or customer satisfaction.
✨Tip Number 3
Show enthusiasm for the role by visiting a Five Guys location before your interview. Engage with staff and customers to get a feel for the environment, which will help you speak authentically about your passion for the brand.
✨Tip Number 4
Be ready to discuss how you would handle specific challenges in a fast-paced restaurant setting. Think about scenarios involving customer complaints or team dynamics, and prepare your strategies for addressing them.
We think you need these skills to ace Shift Manager ( {{city}})
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Manager at Five Guys. Highlight your leadership skills and experience in customer service in your application.
Tailor Your CV: Customise your CV to reflect the qualities Five Guys values, such as enthusiasm, integrity, and a hands-on approach. Include specific examples of how you've demonstrated these traits in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food industry and your commitment to delivering excellent customer service. Mention why you want to work at Five Guys specifically and how you align with their values.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Five Guys UK
✨Show Your Passion for Quality
Make sure to express your enthusiasm for delivering high-quality food and service. Talk about your experiences with maintaining standards and how you can contribute to the Five Guys philosophy of perfection.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead by example. Share specific examples of how you've successfully managed a team, resolved conflicts, or motivated staff in previous roles to create a positive work environment.
✨Emphasise Customer Service Experience
Highlight your commitment to customer satisfaction. Be prepared to discuss how you've handled complaints or difficult situations in the past, ensuring that every customer leaves happy.
✨Align with Company Values
Familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be ready to explain how these values resonate with you and how you embody them in your work.
