Shift Manager

Shift Manager

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
  • Company: Join Five Guys, a family-run burger restaurant with a passion for quality.
  • Benefits: Enjoy bonuses, paid holidays, free food, and career development opportunities.
  • Why this job: Be part of a fun environment where you can grow your career and make customers happy.
  • Qualifications: Enthusiasm for great food and leadership skills are essential.
  • Other info: Participate in team events and enjoy employee discounts.

The predicted salary is between 28800 - 43200 £ per year.

BURGERS & FRIES AND INCREDIBLE CAREERS!We\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\’ve stuck to the same \’perfect and serve\’ philosophy since our family business began in 1986.In every restaurant, you\’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.REWARDSAn achievable bonus scheme worth up to 10% of annual salaryAn additional Secret Shopper bonus worth up to £2,000Long service Love2Shop voucher reward – 5 years £500, 10 years £1,00028 Days paid holiday Paid breaksFree burgers, fries and shakes while on shiftLife assuranceAll employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKSDays out and social eventsTeam competitions – Fry Cup and OlympicsFive Guys Perks – employee discount programAccess to wellbeing support and employee assistance programme (EAP)Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity LeavePension schemeAS A SHIFT MANAGER YOU\’LL BEResponsible for Crew & Quality ControlSupporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customersCreating an awesome working environment where people are happy to come to work and have fun!Ensuring every customer is delighted with their order and their Five Guys experience – You will deal with complaints promptly in an open and honest wayYou will ensure that each shift runs as smoothly as possible and that our values form part of your shift managementYou will be expected to lead from the front, you will be hands on most of the time, working on the line and dining areaAS A SHIFT MANAGER YOU\’LL BE ENTHUSIASTIC ABOUTPerfect Burgers and FriesOur values; Competitive, Enthusiastic, Family, Get It Done and IntegrityPeople – Leading from the front and being hands onCustomer service INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow – we can provide you with support and the right tools to build a career with usYour next step would be an Assistant ManagerFive Guys isn\’t just a job – it can be a career!

Shift Manager employer: Five Guys UK

At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and encouraged to thrive. As a Shift Manager, you'll enjoy competitive rewards, including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement within our family-run business. With a focus on employee wellbeing and a fun, supportive environment, Five Guys is the perfect place for those looking to build a meaningful and rewarding career in the heart of the community.
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Contact Detail:

Five Guys UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager

✨Tip Number 1

Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.

✨Tip Number 2

Practice your leadership skills! As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Think of examples from your past experiences where you've successfully managed a group or resolved conflicts.

✨Tip Number 3

Be ready to showcase your customer service skills! Prepare to discuss how you've gone above and beyond for customers in previous roles. Remember, at Five Guys, it's all about creating an awesome experience for every guest.

✨Tip Number 4

Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy!

We think you need these skills to ace Shift Manager

Leadership
Coaching
Customer Service
Quality Control
Problem-Solving
Team Management
Communication Skills
Conflict Resolution
Adaptability
Time Management
Hands-On Approach
Positive Attitude
Ability to Work Under Pressure

Some tips for your application 🫡

Show Your Passion for Burgers and Fries: When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best burger experience possible.

Highlight Your Leadership Skills: As a Shift Manager, you'll be leading the team, so make sure to showcase your leadership experience in your application. Share examples of how you've motivated others and created a positive work environment – we love to see that!

Be Authentic and Honest: We value integrity at Five Guys, so be yourself in your application. Don’t be afraid to share your personality and what makes you unique. We want to know the real you, not just a list of qualifications.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for the role!

How to prepare for a job interview at Five Guys UK

✨Know Your Burgers and Fries

Before the interview, brush up on the menu and understand what makes Five Guys special. Be ready to discuss your favourite items and how you would ensure they are served to perfection. This shows your passion for the brand and its values.

✨Demonstrate Leadership Skills

As a Shift Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your coaching style and how you motivate others to deliver great customer service.

✨Emphasise Customer Experience

Think about how you would handle customer complaints and ensure every guest leaves happy. Share specific strategies you've used in the past to enhance customer satisfaction, as this aligns with Five Guys' commitment to an incredible dining experience.

✨Show Enthusiasm for Growth

Five Guys values ambition and career development. Be prepared to discuss your career goals and how you see yourself growing within the company. Show that you're not just looking for a job, but a long-term career with opportunities for advancement.

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