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- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join a family-run burger restaurant with a fun and competitive culture.
- Benefits: Enjoy bonuses, paid holidays, free food, and career development opportunities.
- Why this job: Be part of a dynamic team and grow your career in the food industry.
- Qualifications: Enthusiasm for customer service and leadership skills are essential.
- Other info: Participate in team events and enjoy employee discounts.
The predicted salary is between 24000 - 36000 £ per year.
Burgers & Fries and Incredible Careers! We\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\’ve stuck to the same \’perfect and serve\’ philosophy since our family business began in 1986.
These days, we\’re still just as much a family as we always have been. We have tons of integrity, we\’re enthusiastic. we\’re competitive and we just get it done – whatever the challenge.
REWARDS
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
OTHER AWESOME PERKS
- Days out and social events
- Team competitions – Fry Cup and Olympics
- Five Guys Perks – employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
YOU\’LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People – Leading from the front and being hands on
- Customer service
WHAT YOU\’LL BE DOING
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries.
- Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team.
- Ensuring every customer is delighted with their order and their Five Guys experience – You will deal with complaints promptly in an open and honest way.
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management.
- You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room.
INCREDIBLE CAREERS WITH FIVE GUYS
- If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us.
- Your next step would be an Assistant Manager.
- Five Guys isn\’t just a job – it can be a career!
Shift Manager employer: Five Guys UK
Contact Detail:
Five Guys UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Five Guys' values and mission. Show us that you’re not just about perfect burgers and fries, but that you genuinely resonate with our family-oriented and enthusiastic vibe.
✨Tip Number 2
Practice your people skills! As a Shift Manager, you'll be leading a team and ensuring customer satisfaction. Role-play common scenarios with friends or family to boost your confidence in handling complaints and creating a fun work environment.
✨Tip Number 3
Be hands-on during your interview! If possible, demonstrate your leadership style by sharing examples of how you've led teams in the past. We love seeing candidates who can 'get it done' while keeping the atmosphere light and enjoyable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to grow their careers with us. Don’t miss out on the chance to join our Five Guys family!
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for burgers and fries and how you embody our values.
Tailor Your Application: Make sure to customise your application to highlight your experience in customer service and team leadership. Show us how you've led a team or handled challenges in the past – we love a good story!
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, focusing on your relevant skills and experiences that align with the Shift Manager role. No need for fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this incredible opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Five Guys UK
✨Know the Company Inside Out
Before your interview, make sure you understand Five Guys' philosophy and values. Familiarise yourself with their commitment to quality and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their family.
✨Show Your Enthusiasm
As a Shift Manager, enthusiasm is key! During the interview, express your passion for the food industry and your excitement about leading a team. Share examples of how you've motivated others in previous roles, as this will demonstrate your ability to create a fun and engaging work environment.
✨Prepare for Situational Questions
Expect questions that assess how you handle challenges, especially in a fast-paced environment. Think of specific scenarios where you've dealt with customer complaints or led a team through a busy shift. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team culture, opportunities for growth, or how they measure success in the role. This shows that you're not just interested in the job, but also in contributing positively to the team and the company.