At a Glance
- Tasks: Lead shifts, ensure quality burgers and fries, and create a fun work environment.
- Company: Join Five Guys, a family-run burger restaurant since 1986, known for fresh ingredients.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Other info: Participate in team competitions and enjoy social events while growing your career!
- Why this job: Be part of a vibrant team, develop your career, and make customers smile every day.
- Qualifications: No specific experience required, just a passion for great food and leadership.
The predicted salary is between 24000 - 36000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
- Days out and social events
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Our people - Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
- Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high
- Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews
- Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush
- Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service
- Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line
- Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays
- If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
- Your next step would be an Assistant Manager
- Five Guys isn't just a job - it can be a career!
Shift Manager in Camberley employer: Five Guys UK
At Five Guys, we pride ourselves on being more than just a burger restaurant; we are a family business that values our employees and their growth. As a Shift Manager, you'll enjoy a vibrant work culture with opportunities for development, competitive rewards, and a supportive environment where your leadership can shine. With perks like free meals, social events, and a commitment to employee wellbeing, Five Guys is an excellent employer for those looking to build a meaningful career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Camberley
✨Tip Number 1
Familiarise yourself with Five Guys' values and culture. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their philosophy during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight any experiences where you improved team performance or customer satisfaction.
✨Tip Number 3
Be ready to discuss how you handle customer complaints. Five Guys values open and honest communication, so prepare to share specific instances where you turned a negative experience into a positive one.
✨Tip Number 4
Research the latest trends in the fast-food industry, especially around customer service and food quality. Being knowledgeable about the market can set you apart as a candidate who is genuinely interested in the role.
We think you need these skills to ace Shift Manager in Camberley
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and expectations of a Shift Manager. Tailor your application to highlight relevant experience and skills that align with their values.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your previous management experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you embody their values such as being competitive, enthusiastic, and having integrity in your previous roles.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial position.
How to prepare for a job interview at Five Guys UK
✨Show Your Passion for Quality
Make sure to express your enthusiasm for delivering high-quality food and service. Talk about your experiences with maintaining standards and how you can contribute to the Five Guys philosophy of 'perfect and serve'.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead by example. Share examples from your past where you've successfully managed a team, resolved conflicts, or motivated others to achieve their best.
✨Emphasise Customer Service Experience
Highlight your commitment to customer satisfaction. Discuss specific instances where you've gone above and beyond to ensure a positive experience for customers, as this aligns with the company's values.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life situations. Think of scenarios related to managing shifts, handling complaints, or ensuring team morale, and be ready to discuss how you'd approach these challenges.
