At a Glance
- Tasks: Lead and inspire your team to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a legacy of quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days holiday.
- Other info: Great career growth opportunities and access to wellbeing support.
- Why this job: Be a brand ambassador and make a real impact in a fun, fast-paced environment.
- Qualifications: 2+ years of General Management experience in hospitality or QSR required.
The predicted salary is between 35000 - 45000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes:
- Leading, inspiring and coaching the teams to ensure the restaurant delivers profitability and optimises all sales opportunities while delivering an excellent level of customer service.
- Being our brand ambassador; ensuring we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.
Benefits include:
- An achievable 30% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
As a General Manager, you'll be responsible for:
- Your people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area.
- Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers.
- Ensuring your store runs smoothly on the day-to-day operations and thinking about long-term planning.
- Spotting potential and developing your team to ensure there is a strong talent pipeline.
- Managing any HR issues while also being able to reward and recognise when needed.
Experience required:
- A minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment.
- Full P&L ownership and expertise in driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality.
- A history of developing managers, planning succession, and creating a strong talent pipeline.
- Total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business.
Your next step could be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
General Manager - Showroom in Rugby employer: Five Guys UK
At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. As a General Manager, you'll enjoy competitive benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement within our family-run business. Join us in delivering the perfect burger experience while being rewarded for your hard work and dedication in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Showroom in Rugby
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Five Guys or similar places. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for burgers and customer service shine through. Share stories that highlight your leadership skills and how you've inspired teams in the past.
✨Tip Number 3
Be prepared to demonstrate your skills on the spot. If you're invited for a trial shift or practical assessment, jump in with both feet! Show us how you manage the team and keep everything running smoothly while serving up those perfect burgers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Five Guys family and ready to take on the challenge of being a General Manager.
We think you need these skills to ace General Manager - Showroom in Rugby
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and customer service shine through! We want to see how you connect with our 'perfect and serve' philosophy and how you can bring that passion to the team.
Highlight Your Leadership Skills:As a General Manager, you'll be leading a team, so make sure to showcase your leadership experience. Share specific examples of how you've inspired and developed your team in previous roles – we love a good success story!
Be Clear About Your Financial Expertise:We need someone who knows their way around P&L statements and can drive sales while managing costs. Be upfront about your financial management experience and any achievements you've had in boosting profitability.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, we can't wait to hear from you!
How to prepare for a job interview at Five Guys UK
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the Five Guys philosophy and operations. Familiarise yourself with their menu, values, and what makes them stand out in the burger industry. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching style and how you’ve developed talent. Be ready to discuss specific situations where you turned challenges into opportunities.
✨Financial Savvy is Key
Since financial expertise is crucial for this role, brush up on your P&L knowledge. Be prepared to discuss how you've driven sales and managed budgets in previous positions. Bring along any relevant metrics or achievements that demonstrate your ability to maximise profitability without compromising quality.
✨Emphasise Customer Service Excellence
Five Guys prides itself on excellent customer service. Think of examples where you went above and beyond to ensure customer satisfaction. Highlight your approach to maintaining high standards and how you would instil this culture within your team.
